If you need urgent support, call 999 or go to your nearest A&E. For Crisis Support (open 24/7) text THEMIX to 85258.
Want to share your experience of using our Community?
We're collecting Community Case Studies which could be used on our website, on social media, shared with our volunteers, or shared with third parties who may be interested to hear how online communities help people.
Click here to fill out our anonymous form
We're collecting Community Case Studies which could be used on our website, on social media, shared with our volunteers, or shared with third parties who may be interested to hear how online communities help people.
Click here to fill out our anonymous form
Introducing... 10 minute breaks in Support Circles ☕

Hello Mixers! Some of you know this already, but for those who don't, we're introducing a 10 minute break to all Support Circles. This came from feedback we got from you and from moderators - we know Support Circles can be heavy, and focusing for 90 minutes is a lot to ask of you and our mod team.
The break will always be around the halfway mark, but the exact time will vary depending on how many people are signed up. The time will be clearly marked in the email you receive on the day of your chat.
One important note: we'll be upholding the rule around not using other chats if you're signed up to Support Circle, even during this break. There are a few reasons for this:
Please return to the chat after the break, even if you've had your support time. We're going to be pretty strict on this - we want to make sure people with a later slot still get everyone's attention and focus.
The break will always be around the halfway mark, but the exact time will vary depending on how many people are signed up. The time will be clearly marked in the email you receive on the day of your chat.

One important note: we'll be upholding the rule around not using other chats if you're signed up to Support Circle, even during this break. There are a few reasons for this:
- to prevent Circle members getting swept up in or distracted by other conversations
- to avoid an influx of chatters in other rooms during the break (which might be disruptive)
- to encourage chatters to take a proper break
Please return to the chat after the break, even if you've had your support time. We're going to be pretty strict on this - we want to make sure people with a later slot still get everyone's attention and focus.

All behaviour is a need trying to be met.
The truth resists simplicity.
I no longer work at The Mix! If you need anything, message or tag @TheMix
2
Comments
✨ 𝒯ℋℐ𝒮 ℐ𝒮 ℳℰ ✨
We're kind of feeling this out as we go so we can see what works best.