If you need urgent support, call 999 or go to your nearest A&E. To contact our Crisis Messenger (open 24/7) text THEMIX to 85258.
Read the community guidelines before posting ✨
Options
🟢 Group Chat Break (Monday 18th - Sunday 24th) 🟢
JustV
Community Manager Posts: 5,313 Part of The Furniture
If you don't know what a group chat break is, click the spoiler below. 
When's the next break?
Our second break this year will be from Monday 18th April - Sunday 24th April. The usual group chat schedule will resume as normal on Monday 25th.
The team will be focusing on fixing issues with our group chat platform (this may take longer than the break, but the break will allow us to really dive into it) and get some new moderators on board.
Is there a Community Quiz?
Yes! More info on this to come in a separate announcement.
Where can I go instead?
If you'd like some quick, live support while group chat isn't running, feel free to head over to our one-to-one services. You can get in touch in three ways - phone, webchat and email. Call for free on 0808 808 4994, from 3pm-midnight. The boards will also be open as normal.
If you're at breaking point, our Crisis Messenger is also open as usual. Text THEMIX to 85258. You can also head to this thread to find more crisis options if you need urgent support.
If you want somewhere like General Chat, you can always head over to general chit chat or take a look at Anything Goes and Travel & Free Time.
Questions? Drop them below
What is a 'group chat break'?
Roughly three times a year, we have a week (or two) where we take a break from running group chats.
We use these periods as a chance to gather community feedback, reflect on how things are going on the community, and look at anything we might want to work on.
It's also a good chance for staff, volunteers, and you guys to take a breather. If you use group chat often, chat breaks are a good opportunity to try new services and expand your support network.
When are they?
Typically, there are breaks around January, May, and September.
Roughly three times a year, we have a week (or two) where we take a break from running group chats.
We use these periods as a chance to gather community feedback, reflect on how things are going on the community, and look at anything we might want to work on.
It's also a good chance for staff, volunteers, and you guys to take a breather. If you use group chat often, chat breaks are a good opportunity to try new services and expand your support network.
When are they?
Typically, there are breaks around January, May, and September.
When's the next break?
Our second break this year will be from Monday 18th April - Sunday 24th April. The usual group chat schedule will resume as normal on Monday 25th.
The team will be focusing on fixing issues with our group chat platform (this may take longer than the break, but the break will allow us to really dive into it) and get some new moderators on board.
Is there a Community Quiz?
Yes! More info on this to come in a separate announcement.
Where can I go instead?
If you'd like some quick, live support while group chat isn't running, feel free to head over to our one-to-one services. You can get in touch in three ways - phone, webchat and email. Call for free on 0808 808 4994, from 3pm-midnight. The boards will also be open as normal.
If you're at breaking point, our Crisis Messenger is also open as usual. Text THEMIX to 85258. You can also head to this thread to find more crisis options if you need urgent support.
If you want somewhere like General Chat, you can always head over to general chit chat or take a look at Anything Goes and Travel & Free Time.
Questions? Drop them below
The truth resists simplicity.
1
Comments