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How to delete your account
If you're considering deleting your account, we'd really encourage you to PM @TheMix or email [email protected] to chat to us first. If there's anything making you want to step away from The Mix community (e.g. a bad experience), we might be able to help resolve the situation. 
If you're sure you want to delete your account, here's how you can do it.
Deleting your group chat account
Login to group chat > edit profile > delete account
Your account and data will then be scheduled for deletion (this takes one week).
Deleting your discussion boards account
Send a private message to @TheMix, and let us know which option you want to choose:
If you're sure you want to delete your account, here's how you can do it.
Deleting your group chat account
Login to group chat > edit profile > delete account
Your account and data will then be scheduled for deletion (this takes one week).
Deleting your discussion boards account
Send a private message to @TheMix, and let us know which option you want to choose:
Your account will then be scheduled for deactivation (this is instant) or deletion (this takes one week).Option 1: Deactivate your account.
You will be unable to login and a tag will be added to your posts to say you're away. You can reactivate your account whenever you like by emailing [email protected] Your posts won't be affected.
Option 2: Delete your account but keep your posts.
Your username will be changed to 'past user' and your account will be deleted. The content of your posts and any support you've provided to other members will not be changed. Your account can't be recovered.
Option 3: Delete your account and your posts.
Your posts will be replaced with [deleted post] and your username will be changed to 'past user'. Your account and posts can't be recovered.
If you're worried about another member, use the report button to make sure a moderator sees it ASAP.
Our private messages are monitored Monday - Sunday (9.30 am - 5.30 pm) and we aim to reply within 24 hours. We have a great team of moderators looking after the community outside of those hours to check in on any reported posts.
If you would like more information on using the discussion boards, ask at the Help Desk, check out How to use the discussion boards, or send us a private message.
If you would like more information on using the discussion boards, ask at the Help Desk, check out How to use the discussion boards, or send us a private message.
We're not able to provide support via this account but if you're having suicidal thoughts or need support urgently for any reason, please contact Crisis Messenger or call 999.
Post edited by TheMix on
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I believe you need 20 posts to be able to PM @Meg0110 but the team will probably be able to PM you to discuss it.