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Feedback forms

TheMixTheMix The Mix HQPosts: 2,663 Staff Team
edited October 2020 in Group Chat Announcements
Please note: try not to broadcast that you're giving feedback during a chat session. It makes other people uncomfortable and causes speculation (e.g. 'are they writing about me?')

There are two form-based ways of giving feedback about group chat:

  1. Have a quick vent about something: https://bit.ly/GroupChatVent
  2. Give us more detailed feedback: https://bit.ly/GroupChatDetailed

You can also drop @The Mix a PM at any time, or start a discussion over in Fix The Mix for anything that would benefit from an open conversation (e.g. suggested changes to guidelines).

Hopefully it goes without saying, but we take all feedback seriously. :) These forms get checked most days and if you've left your name, we might get in touch to explore things a bit more.

We're @Aife, @Connor, @Emma_, and @Mike - the staff team here at The Mix. If you're worried about another member, you can use the report button and drop @TheMix a private message. Our private messages are only monitored Monday-Sunday 9.30 am - 5.30 pm, and we aim to reply within 24 hours. We have a great team of moderators looking after the community outside of those hours to check in on any reported posts.

We're not able to provide support on this account but if you're feeling unsafe and need support urgently, please contact Crisis Messenger or call 999.

If you would like more information on using the discussion boards, head over to the Help Desk or send us a message.
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