If you need urgent support, call 999 or go to your nearest A&E. To contact our Crisis Messenger (open 24/7) text THEMIX to 85258.
Read the community guidelines before posting ✨
Please note: try not to broadcast that you're giving feedback during a chat session. It makes other people uncomfortable and causes speculation (e.g. 'are they writing about me?')
There are two form-based ways of giving feedback about group chat:
You can also drop @The Mix a PM at any time, or start a discussion over in Fix The Mix for anything that would benefit from an open conversation (e.g. suggested changes to guidelines).
Hopefully it goes without saying, but we take all feedback seriously. These forms get checked most days and if you've left your name, we might get in touch to explore things a bit more.
Our DMs are monitored Monday - Friday (10am - 6pm) with limited cover on weekends. We have a great team of moderators looking after the community outside of those hours to check in on any reported posts.
We're not able to provide support on this account. If you need support urgently for any reason, please call 999, go to your nearest A&E or contact Crisis Messenger by texting THEMIX to 85258.