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Our helpline hours are changing

JustVJustV Community Manager Posts: 5,577 Part of The Furniture
edited October 2020 in General Chat
For those who don't know: The Mix has a helpline you can contact via phone, webchat, and email. They listen to whatever's on your mind and then work with you to find the support you need.

From today, the helpline opening hours will be changing from 4pm - 11pm to 3pm - midnight every day.

Call for free on 08088084994, get in touch via webchat, or send over an email (at 3pm ;) ).
Click here for everything you need to know about The Mix's merger
All behaviour is a need trying to be met.
The truth resists simplicity.

Comments

  • Former MemberFormer Member Living the Zen life 🧘🏼‍♀️ Posts: 1,989 Extreme Poster
    Thank amazing @Mike! 
  • independent_independent_ Community Champion Posts: 9,015 Supreme Poster
    This is great, I’ve found that a lot of services close at 10pm or 11 so it’s great to still be able to get support until midnight :) 
    “Sometimes the people around you won’t understand your journey. They don’t need to, it’s not for them.”
  • Former MemberFormer Member Living the Zen life 🧘🏼‍♀️ Posts: 1,989 Extreme Poster
    Opps I meant That's*
  • JustVJustV Community Manager Posts: 5,577 Part of The Furniture
    BenMa said:
    The one to one chat says that it's offline  :s
    Aah! We'll bump this one up to our techies and see what was happening. Thanks @BenMa. :)
    Click here for everything you need to know about The Mix's merger
    All behaviour is a need trying to be met.
    The truth resists simplicity.
  • DancerDancer Community Champion Posts: 8,103 Legendary Poster
    Yay! Sounds great. It is a great idea.
    "There's a part of me I can't get back. A little girl grew up too fast. All it took was once. I'll never be the same." ~ Demi Lovato
    "The way that I have found the light in my life is through the expressive arts because I know that I will be accepted for the way I am." ~ Me
    "I'm going to get strong again and see you soon. " ~ Anonymous 
  • Former MemberFormer Member Keep being you<3 Posts: 1,489 Wise Owl
    That's good  <3
  • DurhamjaideDurhamjaide Posts: 1,225 Wise Owl
    That’s good to here that it’s open for longer I used web chat yesterday 
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