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Accessing group chats tonight

Former MemberFormer Member Posts: 1,551 Extreme Poster
in Community Announcements
Just a quick flag, if you use the direct link for chats normally, it is unlikely to work this evening. The best way to access chat will be via the group chat tab on this page. We are working through some gremlins with Chatwee at the moment so if we are unable to operate, we will have support threads on the boards :+1:

Comments

  • Former MemberFormer Member Posts: 30 Boards Initiate
    Even through the group chat tab it's not working for me :(
  • Former MemberFormer Member Fruit loop Posts: 2,762 Boards Guru
    Still checking things out! i'll make a support thread for the evening if it doesn't work out :)
  • Former MemberFormer Member Living the Zen life 🧘🏼‍♀️ Posts: 1,989 Extreme Poster
    It's working for a few of us!
  • Former MemberFormer Member Posts: 26 Boards Initiate
    @TiredSquirrel it's not working for me either 
  • Former MemberFormer Member Fruit loop Posts: 2,762 Boards Guru
    Update from our supervisor it looks like chat is a no go! 

    I assume Circle places will carry over!


    Aidan will be around in the general chitchat thread and i'm making a support chat thread for the evening :) 
  • Former MemberFormer Member Posts: 30 Boards Initiate
    Not been too good today either, glad there'll be a support thread though
  • Former MemberFormer Member Posts: 592 Incredible Poster
    it's still working for a lot of us?
  • Former MemberFormer Member ☕🌻☕ MidlandsPosts: 12,938 Born on Earth, Raised by The Mix
    Mellyy99 said:
    it's still working for a lot of us?
    It can't go ahead of the admin side of chat is glitchy 
  • Former MemberFormer Member Posts: 26 Boards Initiate
    @TiredSquirrel its working for me now try using Google Chrome to get on! (or something that's not Safari) 
  • Former MemberFormer Member Posts: 30 Boards Initiate
    edited September 18
    @Past User It's still not working :(
    Post edited by TheMix on
  • TheMixTheMix Posts: 3,091 Boards Guru
    Sorry all, we had to close chat this evening as we couldn't ensure it was working properly for all the mod team. We will be on the case to get things up and running properly tomorrow :+1:Support chat is over here this evening and you can also get involved in general chat here. 
    We're @Aoife, @Ella, @Gemma, and @JustV - the staff team here at The Mix.

    Our DMs are monitored Monday - Friday (10am - 5pm) with limited cover on weekends. We have a great team of moderators looking after the community outside of those hours to check in on any reported posts.

    We're not able to provide support on this account. If you need support urgently for any reason, please call 999, go to your nearest A&E or contact Crisis Messenger by texting THEMIX to 85258.
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