We're currently updating and consolidating our community guidelines, so you might see a few changes and things being moved to more relevant places. We're not changing how things currently work, just making sure what's written is accurate and up to date.
Let's talk about Support Circle
As you'll be aware, we're currently on a break from group chat. During these times, we like to talk with you guys about how we can improve parts of the community. One thing we're going to focus on this time is Support Circle.
For those unfamiliar with these sessions, they're essentially Support Chats with more structure. Instead of it being a free-for-all where anyone can talk about anything at any time, each member has an alloted time to talk (usually about 15 minutes) while the rest of the group listens. For this reason, it can be a great place to go if you find it hard to get your voice heard in regular Support Chats, where things can be quite busy.
Recently, we've noticed less members signing up for these sessions. We're also getting the vibe that the sessions themselves are a little bit... disjointed. The impression we're getting is that people are less talkitive, and not everyone is staying for the whole session, which is causing a bit of disruption. Generally, the sessions seem to need a bit of a reboot.
So, we want to hear what you want from Support Circle. These aren't questions you need to answer, but here are some points to think about:
- What makes Support Circle a positive experience for you?
- What makes you leave a Support Circle and think 'I'm so glad I signed up for that'?
- If you've never been to a Support Circle, what would you want to see?
Try and leave negative experiences to one side and focus on what you want to see instead. Let's talk about this and bring some new renewed energy to these chats.
Mike & the team