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Should The Site provide support via social media?

Former MemberFormer Member Posts: 1,875,648 The Mix Honorary Guru
Hi there,

Currently on the site we have many types of different support we can offer young people. However we sometimes receive messages on our social media profiles in which users are asking for help. Do you guys think that social media would be a good way to provide support? Are there different ways in which we can help you guys more i.e replying to messages through Facebook/Twitter.

Feel free to discuss any new suggestions which you think can help in the comments.

Thanks in advance,

Nawaz

Should The Site provide support via social media? 7 votes

Yes- Support via social media would be good!
28%
Former MemberHann 2 votes
No- The services should be away from social media
71%
UnknownFormer MemberUnknownlouisa982Unknown 5 votes
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