If you need urgent support, call 999 or go to your nearest A&E. For Crisis Support (open 24/7) text THEMIX to 85258.
Check out our Men's Mental Health Support Chat every Monday 8pm-9:30pm in partnership with the JD Foundation. It's an inclusive space to talk about anxiety, stress, and anything affecting young men under 25.
Click here for more info!
Click here for more info!
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1-2-1 not working. desperate

in Help Desk
Hi.
So i just tried to use the 1-2-1 chat, its 7:16pm and it came up saying "sorry, we are not available at the moment. Webchat is normally open between 11am and 11pm everyday".
Why is it not working? I need to chat desperately
So i just tried to use the 1-2-1 chat, its 7:16pm and it came up saying "sorry, we are not available at the moment. Webchat is normally open between 11am and 11pm everyday".
Why is it not working? I need to chat desperately
0
Comments
I thought I'd respond to this out of hours as it just caught my eye and I can tell you're really in need of somewhere to talk. I believe the helpline dept is currently closed because of staff sickness; a capacity issue, unfortunately. Alternatively, you could try I'm Alive, a crisis support service who also offer webchat (and they're online now - just click the big blue button).
I hope that helps and take care. *hug*
Thank you very much. Ahh i understand. I will give it a go. Thank you for the link! Much appreciated!!
Kayden