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Support chat tonight (Monday 19th January, 8-9:30pm)

JamesJames Deactivated Posts: 1,706 Extreme Poster
in Community Announcements
Hello everyone!

Support chat is happening tonight at the usual time (8-9:30pm) but not in the usual place..

This evening we'll be launching the new-look chatroom.
(see this thread for more info)

Here's how you can find it:
a) Click on 'Live Chat' at the top of the page (next to the red 'Discussion Boards' button) or
b) Click here

The 'Join Chat' button will appear at 8pm :)

Once you enter chat, you'll be asked to register or come in as a guest. You're welcome to do either! Here's some more info about each option:

Coming in as a guest
  • You will need to choose a temporary username (you don't have to give out any personal info like email or remember a password ;) )
  • Great if you don't want anyone to know who you are

Registering
  • Takes about 5 seconds!
  • You will need to choose a username and password (but you don't have to give out any personal info like email ;) )
  • Chat will automatically save your preferences for things like font, text colour, avatar, background etc. (yes, chat now has all those things!)
  • Great if you usually use the same name in chat (although you can come in as a guest even if you are registered)


If you have any questions, feel free to post them below or over in the New Chat thread.

See you there :thumb:

Comments

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    Former MemberFormer Member Posts: 1,876,323 The Mix Honorary Guru
    Its not working
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    JamesJames Deactivated Posts: 1,706 Extreme Poster
    Seems we're having a few technical issues at the moment everyone.. Bear with us ;)
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    Former MemberFormer Member Posts: 1,876,323 The Mix Honorary Guru
    :grump:
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    Former MemberFormer Member Posts: 1,876,323 The Mix Honorary Guru
    To be fair when does any techology work on time xD

    the button isn't there right now to join xD
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    ravenclawdashravenclawdash Posts: 68 Boards Initiate
    wanteed to join chat tonight but the thing isnt working :( not even a button there to join.
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    Former MemberFormer Member Posts: 1,876,323 The Mix Honorary Guru
    James wrote: »
    Seems we're having a few technical issues at the moment everyone.. Bear with us ;)

    Has to be bad on the first time opening
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    Former MemberFormer Member Posts: 1,876,323 The Mix Honorary Guru
    Haha, too funny!!
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    Former MemberFormer Member Posts: 1,876,323 The Mix Honorary Guru
    I can picture the chaos amongst the interwebs now haha xD
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    JamesJames Deactivated Posts: 1,706 Extreme Poster
    Hehe, okay, there's now a working link on this page:
    http://www.thesite.org/chat/live-chat

    Sorry for the delay everyone!!
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    Former MemberFormer Member Posts: 1,876,323 The Mix Honorary Guru
    Still having problems James
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    Former MemberFormer Member Posts: 1,876,323 The Mix Honorary Guru
    it's not letting me log onto it
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    Former MemberFormer Member Posts: 1,876,323 The Mix Honorary Guru
    Hi folks - often there are teething problems with new software!

    If you're having issues please let us know as much info as you can about what's happening (What device you're using, what browser, screenshots etc) and we'll be able to look into it tomorrow with our tech team.

    We'll be sure to iron things out :)
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