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NHS Star Ratings 2003
Former Member
Posts: 1,876,323 The Mix Honorary Guru
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What do think think of this style of rating hospital/PCT performance?
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What do think think of this style of rating hospital/PCT performance?
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Death rates: Circulatory Diseases
Barnet - 12.80% National Average - 4.00%
Death rates: Cancer
Barnet - 8.10% National Average - 0.10%
the trust I work for is 2 star
I don't think that this style of rating hospitals is particularly helpful.
example
one of the factors we are rated on is incidents
we have just revised our incident reporting procedures and have trained most staff (3000) as a result many staff are now so paranoid that they no longer manager their own risks, but fill in an incident report for almost everything that happens - just in case. this has massively increased the workload of the risk manager.
Yes organisations need targets and need to be accountable but a problem with reporting on these and things such as CHI (www.chi.nhs.uk (or whatever its new name is)) is that with good managers on paper a trust can look great, yet in practice it isn't quite so good.
Well what would you know? The old and dirty-looking King's College has a 3-star rating! I'm off to A & E!
I dont think it means much though, when i was there on friday night at A&E they saw me within an hour and everyone was brilliant, i think thats the real test.