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account approval.

eabhax06eabhax06 Posts: 2 Newbie
in Help Desk
hi. im just wondering how you know your account has been approved or not? when i created it i had a message saying abt ill find out if my account is approved but i havent had any communication yet. im rly confused though. im able to post which seems strange. sry if this is silly.

Comments

  • NemuritaiNemuritai Posts: 555 Incredible Poster

    Hi @eabhax06 - don't worry, it's not silly at all. I must admit I don't remember exactly how it works but I think I got an email a few days after creating my account, and then I was able to edit my profile and things afterwards. However I'm not entirely sure, and other people will probably be able to give you a more definitive answer <3

  • TheMixTheMix Posts: 3,288 Boards Guru
    Hi @Nemuritai and @eabhax06 it's Verity here, thanks for raising this. It's really helpful to hear when our users may need more infomation on how this works. When we approve accounts, you should recieve an email from us, this is usually titled 'The Mix Support Community Membership Approved' and that email confirms that your account has been approved. We also send new accounts a DM to open up the message thread which alllows you to message TheMix if you need help with anything. If you havn't recived this already, I will send you a DM to your inbox.

    If you havn't recived an email to the email address you used to sign up, please do get in touch.

    Thanks!
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