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Community Team's New Email Address

TheMixTheMix Posts: 3,265 Boards Guru
edited September 8 in Help Desk
Hey Community,

The Community Team now have a new email address so please use this moving forwards. The email is:

community@mhiuk.org

Don't worry if you do accidentally send us an email to our old email address as it'll be forwarded to us so we won't miss it!

Thank you!
Post edited by Katie on

Comments

  • TheMixTheMix Posts: 3,265 Boards Guru
    Hello Community,

    From the 15th October our old email address (community@themix.org.uk) will be deactivated so we won't be able to receive any emails sent to that address.

    If you do need to get in contact with the Community Team, please email community@mhiuk.org

    Cheers!
  • RedemptionRedemption Community Connector Posts: 5,634 Part of The Furniture
    edited September 24
    TheMix wrote: »
    Hello Community,

    From the 15th October our old email address (community@themix.org.uk) will be deactivated so we won't be able to receive any emails sent to that address.

    If you do need to get in contact with the Community Team, please email community@mhiuk.org

    Cheers!

    e78hg4miu0x4.png
  • independent_independent_ Community Connector Posts: 9,971 Supreme Poster
    Hey @TheMix and everyone

    Just so you guys know, if you have email notifications on from the mix, since you started sending them out from this new email address they’ve started going into the spam folder for me. I thought I wasn’t getting any but then checked spam and there they all were :joy:

    Worth letting people know this might happen
    “Sometimes the people around you won’t understand your journey. They don’t need to, it’s not for them.”
  • Sian321Sian321 Community Manager Posts: 2,673 Boards Guru
    Hey @independent_ , thank you for flagging this to us! That's helpful to know and we'll report back to our tech team!
  • KatieKatie Community Manager Posts: 1,577 Extreme Poster
    @independent_ just an update we are investigating this and have reported it to the tech team. Thank you so much for flagging and we'll let you know when we have another update
  • LeylaLeyla Community Manager Posts: 390 Listening Ear
    Hello gang

    If you were experiencing this issue then would you be able to let us know if it is seeming fixed now? It's looking promising but we want to make sure! Thaaaanks!
  • RiverRiver Community Connector Posts: 5,030 Part of The Furniture
    I’m getting emails now
    ✨ ℐ 𝒶𝓂 𝒷𝓇𝒶𝓋ℯ. ℐ 𝒶𝓂 𝒷𝓇𝓊𝒾𝓈ℯ𝒹. ℐ 𝒶𝓂 𝓌𝒽ℴ 𝒾𝓂 𝓂ℯ𝒶𝓃𝓉 𝓉ℴ 𝒷ℯ ✨

    ✨ 𝒯ℋℐ𝒮 ℐ𝒮 ℳℰ ✨
  • independent_independent_ Community Connector Posts: 9,971 Supreme Poster
    Likewise. Yayyy!
    “Sometimes the people around you won’t understand your journey. They don’t need to, it’s not for them.”
  • KatieKatie Community Manager Posts: 1,577 Extreme Poster
    Heyya everyone,

    I can confirm this tech issue has been fully fixed now so you should be receiving the notification emails from us as usual.

    Thank you again for flagging this folks!

    If you do experience this issue again, just let us know and we'll look into it.
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