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calm can fuck off tw

eylaheylah Posts: 8,322 Legendary Poster
edited June 27 in Health & Wellbeing
nah man i msged them bc im feeling suicidal and they tell me they haven’t got energy to talk to me & that im lying abt my diagnosis’s? what the fuck. i have literal fucking proof. im so fucking done reaching out to helplines. * im safe* but im so fucking done with it. :/ im gonna try reaching out to shout to see if they’re of any more help :/.
ppl dont always need advice. sometimes all they rly need is a hand to hold. an ear to listen. and a heart to understand them. 🧸

Comments

  • AnonymousToeAnonymousToe Posts: 2,700 Boards Guru
    Omg that’s awful, I’m so sorry they said that
  • shannon_164shannon_164 Community Connector Posts: 2,423 Boards Champion
    hey @eylah 🙂

    i’m so sorry they treated you like that, that is honestly messed up, especially when you were reaching out in such a raw moment! you didn’t deserve that at all, you are so so deserving of support and care eylah!

    shout could be a good option, and i really hope they give you the support you need. please don’t let that shitty response make you feel like you’re alone in this, because you’re not - i’m here for you, always.

    you’re doing so well eylah and i’m so so proud of you <3
  • eylaheylah Posts: 8,322 Legendary Poster
    thankyou both. @AnonymousToe @shannon_164 <3

    feel better after speaking to shout. she was lovely & so kind. <3 im gonna try sleep now bc im so tired. but im so sad bc of that calm worker. but i have to get over it. lol.. sry
    ppl dont always need advice. sometimes all they rly need is a hand to hold. an ear to listen. and a heart to understand them. 🧸
  • shannon_164shannon_164 Community Connector Posts: 2,423 Boards Champion
    i’m proud of you for reaching out @eylah as i know it isn’t easy, and especially when you have had such negative experiences previously but i’m really glad that you found shout to be more helpful and that you felt better after talking to them!

    i know you’ve said that you just have to get over the situation with calm, but you don’t have to just get over it - if that hurt you then that hurt you and that’s ok - there is no right or wrong way to feel and i’m sure anybody that would have received that response when reaching out for support would have felt hurt, upset, frustrated etc too.

    how are you feeling today? <3
  • eylaheylah Posts: 8,322 Legendary Poster
    thankyou <3

    im not gd i feel rly shit and i am hurting. :( i got a huge headache which doesn’t help but i just need to rest 💔.
    ppl dont always need advice. sometimes all they rly need is a hand to hold. an ear to listen. and a heart to understand them. 🧸
  • Sian321Sian321 Community Manager Posts: 1,722 Extreme Poster
    @eylah that sounds extremely distressing that you were dismissed in that way and also accused of lying. You deserve to have your feelings and health (both mental and physical) taken seriously, especially by those who you reach out to for help. How are you feeling following that, Eylah? I can imagine that might have been very hard. We're here for you to listen, and I you are doing so well to share aloud as I recognise it takes courage after negative past experiences.

    With your headache today, are you able to have some more water? What do you think might be causing the pain?

    I'm really glad that you were able to talk to SHOUT and receive some support. Kindness is exactly what you should receive each time.
  • eylaheylah Posts: 8,322 Legendary Poster
    i just drank some water and took some pain relief so im hoping it goes away.
    i mean im still feeling shit from it bc they have no right to 1) tell me they have no energy to talk to bc that’s just just wrong on so many levels? then 2) to tell me im lying abt being diagnosed with things that my psychiatrist diagnosed me with.. i even gave the name of my psychiatrist so if they wanted to they could talk to her. it rly has pissed me off and i just feel so shit after talking to them. they’re not a gd helpline at all.
    ppl dont always need advice. sometimes all they rly need is a hand to hold. an ear to listen. and a heart to understand them. 🧸
  • Sian321Sian321 Community Manager Posts: 1,722 Extreme Poster
    I hear you @eylah and that is so, so valid. To be told that someone is too 'tired' to hold space for you really does sound extremely hurtful and rejecting. Or to have the validity of your diagnoses undermined. It makes sense that you're very pissed off and it sounds really hard to be left feeling so shit.

    I can see the the complaints procedure for CALM is laid out here if you did wish to proceed: https://www.thecalmzone.net/complaints-procedure.

    Of course, that it totally your choice and prerogative, however.

    What might you need today to take care of yourself? Sending lots of comfort your way right now.
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