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not again...

toffuna101toffuna101 Posts: 2,439 Boards Champion
in Help Desk
i tried going to my dms and this is what came up.
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i know dms have technically been removed now but before i could dm people no problem when the update came out. at least thats what happened for the first 24 hours or so. this is not a dm with the mix.

Comments

  • Rose113Rose113 Community Connector Posts: 3,705 Community Veteran
    @toffuna101 if dms are removed then that will be correct. Have you lost your dms with the mix? I’ve lost dms with the mix again but I’m able to go to DMs on others
    Sometimes when the people most like you don't love you, it is a hurt that can cause the greatest pain, and this pain can lead you to hate everything.
  • toffuna101toffuna101 Posts: 2,439 Boards Champion
    idk let me check @Rose113
  • toffuna101toffuna101 Posts: 2,439 Boards Champion
    yeah i can still access my dms with the mix but not with other people.
  • KatieKatie Community Manager Posts: 704 Part of The Mix Family
    edited June 5
    Hey @toffuna101

    Yes you should only have access to your DMs with @TheMix. You should no longer have access to your DMs with others. However we're aware there are some issues at the moment where some still have access and some don't so we're working to resolve these issues as soon as possible.

    You can read more about why we are making this change on our post about it here. You're also more than welcome to pop any questions you have about it on that post or here and we'll get back to you.

    Rose113 wrote: »
    I’ve lost dms with the mix again but I’m able to go to DMs on others
    Heyya @Rose113 can I confirm if you've lost all of your DMs with @TheMix please? The tech team are carrying out some work on DMs so this would be useful to know as you should still have them. Thank you!
  • toffuna101toffuna101 Posts: 2,439 Boards Champion
    oh ok thanks for clarifying @Katie
  • Rose113Rose113 Community Connector Posts: 3,705 Community Veteran
    @Katie yeah I can’t see any of them
    Sometimes when the people most like you don't love you, it is a hurt that can cause the greatest pain, and this pain can lead you to hate everything.
  • KatieKatie Community Manager Posts: 704 Part of The Mix Family
    Rose113 wrote: »
    @Katie yeah I can’t see any of them
    Hmm okay popping you a DM now!
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