Home› Help Desk
If you need urgent support, call 999 or go to your nearest A&E. For Crisis Support (open 24/7) text THEMIX to 85258.
Check out our JD Support Chats every Monday 8pm-9:30pm in partnership with the JD Foundation. They're focused around all things work, retail, fashion, sport and more.

Click here for more info!

Chats cancelled?

Chloe234Chloe234 Posts: 3,898 Community Veteran
in Help Desk
Are chats cancelled tonight? They usually run on Wednesdays?
🦆💜🦆💜🦆

Comments

  • shannon_164shannon_164 Posts: 2,523 Boards Guru
    i thought it was just me being silly lol i logged out n back in literally 5 times thinking my laptop & phone was being annoying🤣
  • eylaheylah Posts: 8,845 Legendary Poster
    think they are.seems like it
    ppl dont always need advice. sometimes all they rly need is a hand to hold. an ear to listen. and a heart to understand them. 🧸
  • independent_independent_ Community Connector Posts: 9,873 Supreme Poster
    Agreed wondering the same. No notice whatsoever if it is?
    “Sometimes the people around you won’t understand your journey. They don’t need to, it’s not for them.”
  • Chloe234Chloe234 Posts: 3,898 Community Veteran
    @shannon_164 I thought it was me too icl :lol:
    🦆💜🦆💜🦆
  • independent_independent_ Community Connector Posts: 9,873 Supreme Poster
    shannon_164 wrote: »
    i thought it was just me being silly lol i logged out n back in literally 5 times thinking my laptop & phone was being annoying🤣

    Lol i refreshed several times thinking it was just me
    “Sometimes the people around you won’t understand your journey. They don’t need to, it’s not for them.”
  • Chloe234Chloe234 Posts: 3,898 Community Veteran
    edited January 29
    Maybe chatwee has gone down but it looks fine our end?
    🦆💜🦆💜🦆
  • shannon_164shannon_164 Posts: 2,523 Boards Guru
    independent_ wrote: »
    Agreed wondering the same. No notice whatsoever if it is?

    i totally get stuff can happen last minute like tech difficulties etc but you’d think someone could post something on boards by now to let us know what’s going on🥲
  • Chloe234Chloe234 Posts: 3,898 Community Veteran
    feel like if they were cancelled they wouldve said
    🦆💜🦆💜🦆
  • Chloe234Chloe234 Posts: 3,898 Community Veteran
    i saw elijah come online at 8 but nothing was posted :lol:
    🦆💜🦆💜🦆
  • independent_independent_ Community Connector Posts: 9,873 Supreme Poster
    Chatwee has just gone funny for me, maybe it is down?
    “Sometimes the people around you won’t understand your journey. They don’t need to, it’s not for them.”
  • independent_independent_ Community Connector Posts: 9,873 Supreme Poster
    shannon_164 wrote: »
    independent_ wrote: »
    Agreed wondering the same. No notice whatsoever if it is?

    i totally get stuff can happen last minute like tech difficulties etc but you’d think someone could post something on boards by now to let us know what’s going on🥲

    That's what i was thinking too.
    “Sometimes the people around you won’t understand your journey. They don’t need to, it’s not for them.”
  • Chloe234Chloe234 Posts: 3,898 Community Veteran
    @independent_ it seems okay still for me, what's happened to yours?
    🦆💜🦆💜🦆
  • shannon_164shannon_164 Posts: 2,523 Boards Guru
    same @Chloe234 mine is still ok too!
  • RiverRiver Community Connector Posts: 4,859 The Mix Elder
    There’s a chance it could be a bug as the account vanilla testing came online too which I’m pretty sure is the account staff use to test for bugs or to check for fix bugs. I’m not sure tho
    ✨ ℐ 𝒶𝓂 𝒷𝓇𝒶𝓋ℯ. ℐ 𝒶𝓂 𝒷𝓇𝓊𝒾𝓈ℯ𝒹. ℐ 𝒶𝓂 𝓌𝒽ℴ 𝒾𝓂 𝓂ℯ𝒶𝓃𝓉 𝓉ℴ 𝒷ℯ ✨

    ✨ 𝒯ℋℐ𝒮 ℐ𝒮 ℳℰ ✨
  • Chloe234Chloe234 Posts: 3,898 Community Veteran
    edited January 29
    Support chat has been opened
    🦆💜🦆💜🦆
  • independent_independent_ Community Connector Posts: 9,873 Supreme Poster
    Nothing is working with my screen reader at the moment. Trying giving my laptop a restart to see if that works
    “Sometimes the people around you won’t understand your journey. They don’t need to, it’s not for them.”
  • KatieKatie Community Manager Posts: 1,163 Wise Owl
    Hey folks just want to say apologies chat was a little delayed last night - we had some tech issues but we appreciate your patience and checking in on here!

    If chats are cancelled in advance, we always make sure we let you lot know so if we haven't, it's probably annoying tech stuff !
Sign In or Register to comment.