Home› Help Desk
If you need urgent support, call 999 or go to your nearest A&E. For Crisis Support (open 24/7) text THEMIX to 85258.
Check out our Men's Mental Health Support Chat every Monday 8pm-9:30pm in partnership with the JD Foundation. It's an inclusive space to talk about anxiety, stress, and anything affecting young men under 25.
Click here for more info!
Options

does anyone else have a separate account to the discussion boards or is it just me?

toffuna101toffuna101 Posts: 3,030 Boards Guru
in Help Desk
im asking this because i think its a glitch and its not meant to happen

Comments

  • AnonymousToeAnonymousToe Posts: 2,700 Boards Guru
    What do you mean?
  • toffuna101toffuna101 Posts: 3,030 Boards Guru
    let me show you @AnonymousToe 659ettfioi9h.png
    vmatuder1ew8.png

  • toffuna101toffuna101 Posts: 3,030 Boards Guru
    the toffuna101 one is for the discussion boards and the gibbins one is for the rest of the website
  • eylaheylah Posts: 8,371 Legendary Poster
    idk what you mean. i only have the same acc for gc and boards.
    ppl dont always need advice. sometimes all they rly need is a hand to hold. an ear to listen. and a heart to understand them. 🧸
  • toffuna101toffuna101 Posts: 3,030 Boards Guru
    edited September 2024
    same but i have a separate account for the rest of the website. its hard to explain, but its from the same log in.
  • Former MemberFormer Member Posts: 423 Listening Ear
    I dont have one but I think its when you click log in from the home page instead of the discussion boards bit of the website. It looks like its called yourvoice so it's different from the boards

    ylv38b01uc6f.png
  • eylaheylah Posts: 8,371 Legendary Poster
    toffuna101 wrote: »
    same but i have a separate account for the rest of the website. its hard to explain, but its from the same log in.

    oh ok im puzzled. 😂
    ppl dont always need advice. sometimes all they rly need is a hand to hold. an ear to listen. and a heart to understand them. 🧸
  • toffuna101toffuna101 Posts: 3,030 Boards Guru
    ohh yeah i did that when i joined which was stupid of me
  • toffuna101toffuna101 Posts: 3,030 Boards Guru
    eylah wrote: »
    toffuna101 wrote: »
    same but i have a separate account for the rest of the website. its hard to explain, but its from the same log in.

    oh ok im puzzled. 😂

    dont worry @Slinky explained it
  • AnonymousToeAnonymousToe Posts: 2,700 Boards Guru
    Ohhhh, that’ll be why my login doesn’t work from the home page, I thought it was some weird glitch 😂
  • eylaheylah Posts: 8,371 Legendary Poster
    i still dont know what you mean bc what is that. but nvm lol
    ppl dont always need advice. sometimes all they rly need is a hand to hold. an ear to listen. and a heart to understand them. 🧸
  • toffuna101toffuna101 Posts: 3,030 Boards Guru
    its fine lol
  • independent_independent_ Community Connector Posts: 9,782 Supreme Poster
    This website is split into a few different sections, and you need a separate account for all of them. The main site, the boards, and chat all need separate accounts. You can use the same log in details but you do have to register separately on each. It’s a bit dumb, but it’s always been this way. The boards are ran by a platform called vanilla, so your account isn’t actually with the mix it’s with vanilla. Same with chatwee, chat is on chatwee so your account is with chatwee, not the mix if that Ames any sense at all.
    “Sometimes the people around you won’t understand your journey. They don’t need to, it’s not for them.”
  • toffuna101toffuna101 Posts: 3,030 Boards Guru
    fair enough
  • AoifeAoife Inactive Posts: 3,222 Boards Guru
    Thank you for your help everyone!

    Just wanted to confirm this is all correct what you've spoken about here and apologies it's all a bit confusing. We do have plans to update our website at some stage so this won't be a permanent thing!

    @toffuna101 just to confirm your account is one for The Mix's website and there's another one for the discussion boards which is a separate account. It's confusing because the 'log in' button for the website is still visible for the discussion boards at the top of the page, so you'll usually ending up logging in to both accounts! If you would like us to delete your account on the website, do let us know by sending an email to community@themix.org.uk.

    To log in to the discussion boards, you can use this link - https://community.themix.org.uk/entry/signin

    Any other questions, let us know!
    Maybe somethings don't get better, but we do. We get stronger. We learn to live with our situations as messy and ugly as they are. We fix what we can and we adapt to what we can't. Maybe some of us will never fully be okay, but at least we're here. We're still trying. We're doing the best we can. That's worth celebrating too ❤
  • NeonBlueThunder1NeonBlueThunder1 Inactive Posts: 279 The Mix Regular
    edited September 2024
    [quote="
    ylv38b01uc6f.png[/quote]

    Like what Slinky’s picture shows, this happened to me when I originally tried to sign up for the message boards believe it or not, as like what you experienced I thought that you could sign in anywhere on the site to login.

    Unfortunately this wasn’t the case, and instead of the message boards, I had set up an account for sharing your stories. I had to make a new account specifically for the message boards. It is definitely rather confusing, and at some stage it should be that one login does it all.
Sign In or Register to comment.