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Bug in Profile Editor

Former MemberFormer Member OptiX YTPosts: 11 Settling in
When attempting to save your profile, you need to re-add your gender and ethnicity, which are added on signup.

Comments

  • JustVJustV Posts: 5,635 Part of The Furniture
    Hmmm good spot @optixyt - I'm getting this too.

    I'll flag this with our techies to see what might be happening, but I suspect this one will be a slow fix for us. In the meantime you may have to make sure those are filled each time. :)
    All behaviour is a need trying to be met.
    The truth resists simplicity.
    I no longer work at The Mix! If you need anything, message or tag @TheMix
  • Former MemberFormer Member Posts: 423 Listening Ear
    @JustV
    Notifications are really delayed too. Not sure if it's just me but they're coming through on here and via email hours late

    qi6kui5km3ou.png

    I had @TheNightmare 's notification come through at 22:04 but he tagged me at 16.20, same with Rose113's notif
  • RedemptionRedemption Community Connector Posts: 6,820 Master Poster
    edited July 2024
    I noticed mine was delayed too.m, I thought it was a new reply but it was the same one.
  • JustVJustV Posts: 5,635 Part of The Furniture
    @Slinky @TheNightmare thank you for mentioning this! Looks like we were having some slow network issues at the end of yesterday. Is this still happening for you both now?

    Testing with this notification :bleep_bloop:
    All behaviour is a need trying to be met.
    The truth resists simplicity.
    I no longer work at The Mix! If you need anything, message or tag @TheMix
  • Former MemberFormer Member Posts: 423 Listening Ear
    @JustV all sorted 😃 thanks
  • JustVJustV Posts: 5,635 Part of The Furniture
    Awesome, thank you @Slinky!
    All behaviour is a need trying to be met.
    The truth resists simplicity.
    I no longer work at The Mix! If you need anything, message or tag @TheMix
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