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Support Groups will be returning to 7 days a week soon!
TheMix
Posts: 3,042 Boards Guru
Hey everyone,
We've got an exciting announcement to share with you all!
Our Support Groups will be returning to 7 days a week and we'll be running them every evening from Mondays-Sundays!
We want to thank you all for taking the time to share your feedback with us on how important it was to have these chats running each day of the week, particularly over weekends. We've been listening to the feedback that you've shared here on the discussion boards, in the support groups, through feedback forms, and our annual survey which we share each year to help us improve our services here at The Mix.
This really helped show how valuable they are and we're so pleased we're able to expand the service again. Thank you all so much for your patience while we've been working towards this :star
It will take a bit of time for us to recruit new volunteers to get chats up and running again but there are a few ways we can do this, and we'd love to hear your thoughts on what you would prefer
Option A - General Chat plan
We can open up on Fridays, Saturdays and Sundays more quickly by starting off with running General Chat on these evenings, and then gradually opening up Support Chat across these days as new volunteers are trained.
Option B - Gradual plan
We can gradually open one extra evening of chat with both General Chat and Support Chat running e.g. starting off with Sundays running both General Chat and Support Chat, and then one month later opening on Saturdays & Sundays, and the following month, Fridays, Saturdays and Sundays brining us to 7 days of chat
Let us know your preferences in the anonymous poll below. Any questions, let us know below
Aife & the team
We've got an exciting announcement to share with you all!
Our Support Groups will be returning to 7 days a week and we'll be running them every evening from Mondays-Sundays!
We want to thank you all for taking the time to share your feedback with us on how important it was to have these chats running each day of the week, particularly over weekends. We've been listening to the feedback that you've shared here on the discussion boards, in the support groups, through feedback forms, and our annual survey which we share each year to help us improve our services here at The Mix.
This really helped show how valuable they are and we're so pleased we're able to expand the service again. Thank you all so much for your patience while we've been working towards this :star
It will take a bit of time for us to recruit new volunteers to get chats up and running again but there are a few ways we can do this, and we'd love to hear your thoughts on what you would prefer
Option A - General Chat plan
We can open up on Fridays, Saturdays and Sundays more quickly by starting off with running General Chat on these evenings, and then gradually opening up Support Chat across these days as new volunteers are trained.
Option B - Gradual plan
We can gradually open one extra evening of chat with both General Chat and Support Chat running e.g. starting off with Sundays running both General Chat and Support Chat, and then one month later opening on Saturdays & Sundays, and the following month, Fridays, Saturdays and Sundays brining us to 7 days of chat
Let us know your preferences in the anonymous poll below. Any questions, let us know below
Aife & the team
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Support Groups will be returning to 7 days a week soon! 9 votes
Option A - General Chat plan
55%
5 votes
Option B - Gradual plan
22%
2 votes
I don't mind
22%
2 votes
0
Comments
"The way that I have found the light in my life is through the expressive arts because I know that I will be accepted for the way I am." ~ Me
"I'm going to get strong again and see you soon. " ~ Anonymous
Due to the limited staff recently it's probably on hold atm
Yeah fair enough.
"The way that I have found the light in my life is through the expressive arts because I know that I will be accepted for the way I am." ~ Me
"I'm going to get strong again and see you soon. " ~ Anonymous
Just dropping by to acknowledge that you've asked for an update on this. We've not got anything further to share beyond what Aife mentioned in the post above at the moment, unfortunately. We're working behind the scenes to get things set up but there isn't a timeframe for this as it is dependent on being able to recruit and support new moderators through training.
Thanks for being patient with us, and as soon as there's an update the team will be in touch.
Harry