Homeβ€Ί Help Desk
If you need urgent support, call 999 or go to your nearest A&E. For Crisis Support (open 24/7) text THEMIX to 85258.
Read the community guidelines before posting ✨
Please help us out!

We have our annual survey out, asking a few questions about you, your needs and preferences, and the impact of our services. It should take around 5-8 minutes and by completing it, you will be entered for a chance to win a Β£200 Love2Shop voucher (in line with our privacy policy)

Click here to fill out our survey.

Bug causing people to be logged out

JustVJustV Posts: 5,635 Part of The Furniture
edited January 2023 in Help Desk
Just to let everyone know, there's a known issue where people are being logged out for seemingly no reason. It's being investigated and we'll post here with an update when we have one. πŸ™‚

For now, you may need to log back in occasionally. Thanks for bearing with us. πŸ‘πŸΌ
All behaviour is a need trying to be met.
The truth resists simplicity.
I no longer work at The Mix! If you need anything, message or tag @TheMix
Post edited by JustV on

Comments

  • Former MemberFormer Member A pretty deep soul πŸ˜…πŸ’• Posts: 2,064 Boards Champion
    Mike wrote: Β»
    Just to let everyone know, there's a known issue where people are being logged out for seemingly no reason. It's being investigated and we'll post here with an update when we have one. πŸ™‚

    For now, you may need to log back in occasionally. Thanks for bearing with us. πŸ‘πŸΌ

    This keeps happening to me, so thanks!
  • AoifeAoife Posts: 3,222 Boards Guru
    Just wanted to update you all on this and let you know we've fixed it!

    Hopefully you shouldn't be getting logged out now. If does happen again let us know!
    Maybe somethings don't get better, but we do. We get stronger. We learn to live with our situations as messy and ugly as they are. We fix what we can and we adapt to what we can't. Maybe some of us will never fully be okay, but at least we're here. We're still trying. We're doing the best we can. That's worth celebrating too ❀
This discussion has been closed.