Home General Chat
If you need urgent support, call 999 or go to your nearest A&E. To contact our Crisis Messenger (open 24/7) text THEMIX to 85258.

Vanilla update: boards downtime

TheMixTheMix Posts: 3,040 Boards Guru
Hey everyone,

If you didn't catch our previous update on the Vanilla migration, have a quick read of it and then come back to this post. :)

We're still on schedule for the Vanilla migration, beginning on the 22nd (next Tuesday). We'll be transferring a tonne of data during those two days, which means the boards will be down from Tuesday afternoon to Thursday evening. We can't give exact times, but it will be somewhere around then.

If you'd like some support during this time, you can still get in touch with our helpline team via email, webchat or phone, and group chat will be unaffected and running as usual. For those of you under 19, you can also visit Childline and check out the multitude of services they offer. For those of you over 18, Elefriends is an online community run by Mind which we'd recommend taking a look at.

If anyone has any questions before then, just let us know below.

Eep. :hyper:

Mike
We're @Aife, @Ella, @Gemma, and @JustV - the staff team here at The Mix.

Our DMs are monitored Monday - Friday (10am - 5pm) with limited cover on weekends. We have a great team of moderators looking after the community outside of those hours to check in on any reported posts.

We're not able to provide support on this account. If you need support urgently for any reason, please call 999, go to your nearest A&E or contact Crisis Messenger by texting THEMIX to 85258.

Comments

  • [Deleted User][Deleted User] Posts: 0 Just got here
    Thanks for this, Mike and Aife. Good to know. Wish you luck with the migration on those dates. So exciting!:hyper:
  • independent_independent_ Community Champion Posts: 8,613 Legendary Poster
    Aaww this is all very exciting!!!
    “Sometimes the people around you won’t understand your journey. They don’t need to, it’s not for them.”
Sign In or Register to comment.