Home Help Desk Bugs and other issues

Really important question about GDPR and The Mix

independent_independent_ Resident Coffee AddictScotlandPosts: 7,549 Legendary Poster
So GDPR comes in on 25th May, and one of the things it apparently changes is the age at which a person can consent to websites accessing people’s data, changing it from 13 to 16. Other apps and websites have already tried to remove me because of being 15 due to this.

I was wondering if this will affect the age limit for the mix?

Thanks.

@The Mix
“Sometimes the people around you won’t understand your journey. They don’t need to, it’s not for them.”

Comments

  • TheMixTheMix The Mix HQPosts: 2,684 Staff Team
    This is a really good question @independent_, thanks for raising it. :)

    This is what it says on the website for the ICO (the Information Commissioner's Office):
    ICO wrote:
    only children aged 13 or over are able provide their own consent [...] For children under this age you need to get consent from whoever holds parental responsibility for the child - unless the online service you offer is a preventive or counselling service.

    The Mix provides a preventive and counselling service for young people, which means the consent of the young person's parent won't be needed for our services. However, we will be updating our policies and any forms we use to collect data to make sure it's clear how we use that data.

    To answer your main question: no, this won't affect the age brackets for The Mix's services. :)

    Does that help?

    Mike
    We're @Aife, @Connor, @Emma_, and @Mike - the staff team here at The Mix.

    If you're worried about another member, use the report button to make sure a moderator sees it ASAP.

    Our private messages are monitored Monday - Sunday (9.30 am - 5.30 pm) and we aim to reply within 24 hours. We have a great team of moderators looking after the community outside of those hours to check in on any reported posts.

    If you would like more information on using the discussion boards, ask at the Help Desk, check out How to use the discussion boards, or send us a private message.

    We're not able to provide support via this account but if you're having suicidal thoughts or need support urgently for any reason, please contact Crisis Messenger or call 999.
  • independent_independent_ Resident Coffee Addict ScotlandPosts: 7,549 Legendary Poster
    The Mix wrote: »
    This is a really good question [USER="95994"]independent_[/USER], thanks for raising it. :)

    This is what it says on the website for the ICO (the Information Commissioner's Office):



    The Mix provides a preventive and counselling service for young people, which means the consent of the young person's parent won't be needed for our services. However, we will be updating our policies and any forms we use to collect data to make sure it's clear how we use that data.

    To answer your main question: no, this won't affect the age brackets for The Mix's services. :)

    Does that help?

    Mike

    Omg thank goodness for that!! Thank you for that info. At least I’ll be able to stay here if I can’t stay anywhere else ;)
    “Sometimes the people around you won’t understand your journey. They don’t need to, it’s not for them.”
Sign In or Register to comment.