If you need urgent support, call 999 or go to your nearest A&E. To contact our Crisis Messenger (open 24/7) text THEMIX to 85258.
Options
[UPDATE] New chat software
TheMix
Posts: 3,040 Boards Guru
Hey folks,
GOOD NEWS!
The new chat software is finally ready to launch. We know we've been in this situation before now, and for some reason every time we announce it we have to postpone it, but this is the real deal. It's really ready. We're really rolling it out. This is not a drill.
We'll be rolling it out fully next Wednesday (6th of December). All you'll need to do is visit chat like you normally would via this page.
To give everyone a bit of a refresher on what the new software is like, we'll be holding a daytime GC this Saturday (2nd) from 5-6pm in our shiny new room. Do come along if you can, and keep an eye out for the announcement thread if you're interested.
No worries if you can't make it though, because from Wednesday onwards (for roughly a week) we'll also be keeping chat open for an extra 15 minutes, giving everyone some time at the end to play around with the software and get used to it.
I've also attached our 'how to guide' for the new software, so feel free to have a read through that. It covers everything you'll need to know about using ChatWee.
In the meantime, any questions, just drop us a PM or post below. :yes:
Mike
Chatwee - how to guide (users) (1).pdf
GOOD NEWS!
The new chat software is finally ready to launch. We know we've been in this situation before now, and for some reason every time we announce it we have to postpone it, but this is the real deal. It's really ready. We're really rolling it out. This is not a drill.
We'll be rolling it out fully next Wednesday (6th of December). All you'll need to do is visit chat like you normally would via this page.
To give everyone a bit of a refresher on what the new software is like, we'll be holding a daytime GC this Saturday (2nd) from 5-6pm in our shiny new room. Do come along if you can, and keep an eye out for the announcement thread if you're interested.
No worries if you can't make it though, because from Wednesday onwards (for roughly a week) we'll also be keeping chat open for an extra 15 minutes, giving everyone some time at the end to play around with the software and get used to it.
I've also attached our 'how to guide' for the new software, so feel free to have a read through that. It covers everything you'll need to know about using ChatWee.
In the meantime, any questions, just drop us a PM or post below. :yes:
Mike
Chatwee - how to guide (users) (1).pdf
Our DMs are monitored Monday - Friday (10am - 5pm) with limited cover on weekends. We have a great team of moderators looking after the community outside of those hours to check in on any reported posts.
We're not able to provide support on this account. If you need support urgently for any reason, please call 999, go to your nearest A&E or contact Crisis Messenger by texting THEMIX to 85258.
0
Comments
Is that daytime GC this saturday 2nd or next 9th? I don't think I can make either but I shall try!
As I dependant asks is the daytime GC this Saturday? If so wont be able to make it as going to a Christmas light switch on.
Erm, though is the daytime GC on Saturday from 5-6pm this Saturday the 2nd, or next on the 9th? Don't think I can make this Saturday.
Julie
True, how did that not cross my mind lol.
EDIT. Looks okay to me.
I think you can use the same username as in current chat? I hope so cuz I can't think of any more!!
Yes, I must have miss-read it, so thanks very much Eleanor for the help.
No bother!
Just to clarify, yep - the chat will be this Saturday. As @Lostsense said, it's so we can give everyone a bit of a refresher before we roll it out properly. Then hopefully when Wednesday comes around, it won't be too unfamiliar.
No worries if you can't make it though, because from Wednesday onwards (for roughly a week) we'll also be keeping chat open for an extra 15 minutes, giving everyone some time to play around with the software and get used to it.
Thanks everyone,
Mike
We're not able to provide support on this account. If you need support urgently for any reason, please call 999, go to your nearest A&E or contact Crisis Messenger by texting THEMIX to 85258.
FAQ | How to report a post | How to report spam
there is one!
Oh yeah 😂 Lots of over 16s end up there too😂😂😂
Just realised I never actually clarified this. Not sure if this is what you're both referring to, but you'll have to make a new account when we roll out our new software.
I also made a typo in my earlier post - we'll be using the extra 15 minutes at the start of the session (8-8:15pm) to explore the new software. The main chat will then start with an opening round at 8:15, and finish at 9:45.
Hopefully that makes sense, but any questions feel free to ask!
Mike
We're not able to provide support on this account. If you need support urgently for any reason, please call 999, go to your nearest A&E or contact Crisis Messenger by texting THEMIX to 85258.
FAQ | How to report a post | How to report spam
ETA, can I register a new account tomorrow please, if I can come?
Yep! When you access the chat, you'll be automatically entered as a guest, but there will be an option to make an account as well.
Mike
We're not able to provide support on this account. If you need support urgently for any reason, please call 999, go to your nearest A&E or contact Crisis Messenger by texting THEMIX to 85258.
FAQ | How to report a post | How to report spam
Yep! It's actually a bit more user-friendly than Flaschchat on mobile, too.
Mike
We're not able to provide support on this account. If you need support urgently for any reason, please call 999, go to your nearest A&E or contact Crisis Messenger by texting THEMIX to 85258.
FAQ | How to report a post | How to report spam
Woo, that's great!