Home Community Announcements
If you need urgent support, call 999 or go to your nearest A&E. To contact our Crisis Messenger (open 24/7) text THEMIX to 85258.
Options

Chatwee Update!

TheMixTheMix Posts: 3,040 Boards Guru
Update - There's been some technical difficulties launching Chatwee onto our website so we will not be moving to Chatwee on Thursday. We're really sorry for the delay in Chatwee, thanks so much for your patience.

Hey everyone!

A while ago we announced that we'd be moving to a new chat software called Chatwee. As soon as we know a date for launching, we'll update this thread to let you know.

We want to thank you all for being so patient while we get our new chat software ready.

For the few days of launching, we'll be extending chats for an extra 15 minutes so you have more time to explore and get used to the new software. We'll be using the first 15 mins of these extended chats to explore the new software. Chat's will be finishing at 9.45pm.

We've attached a user guide for Chatwee which you can have a read through and learn all about how to use it and the exciting new features!

If you have any questions do let us know!

- Aife & The Community Team

<div data-configid="31752312/55296516" style="width:100%; height:400px;" class="issuuembed"></div>
<script type="text/javascript" src="//e.issuu.com/embed.js" async="true"></script>
We're @Aife, @Ella, @Gemma, and @JustV - the staff team here at The Mix.

Our DMs are monitored Monday - Friday (10am - 5pm) with limited cover on weekends. We have a great team of moderators looking after the community outside of those hours to check in on any reported posts.

We're not able to provide support on this account. If you need support urgently for any reason, please call 999, go to your nearest A&E or contact Crisis Messenger by texting THEMIX to 85258.

Comments

  • Options
    independent_independent_ Community Champion Posts: 8,617 Legendary Poster
    This is exciting!!!
    “Sometimes the people around you won’t understand your journey. They don’t need to, it’s not for them.”
  • Options
    LostsenseLostsense Posts: 1,329 Wise Owl
    It is! Finally I will be able to start coming back into chats!
  • Options
    TheMixTheMix Posts: 3,040 Boards Guru
    Hey everyone,

    There's been some technical difficulties launching Chatwee onto our website so we will not be moving to Chatwee on Thursday. As soon as we fix this issue, we'll announce another date for launching. We're really sorry for the delay in Chatwee, thanks so much for your patience.

    - Aife
    We're @Aife, @Ella, @Gemma, and @JustV - the staff team here at The Mix.

    Our DMs are monitored Monday - Friday (10am - 5pm) with limited cover on weekends. We have a great team of moderators looking after the community outside of those hours to check in on any reported posts.

    We're not able to provide support on this account. If you need support urgently for any reason, please call 999, go to your nearest A&E or contact Crisis Messenger by texting THEMIX to 85258.
  • Options
    LostsenseLostsense Posts: 1,329 Wise Owl
    Owwwe 👎😔
Sign In or Register to comment.