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Buying an item, intending to return it...
Former Member
Posts: 1,876,323 The Mix Honorary Guru
What I'm thinking, is there's a computer case I want to check out. Unfortunately it's in short supply, can only get it from e-retailers. Am I allowed to buy the case, see if it's ok, then return it under distance selling regulations? Is it unethical?
Just can't see how I can check it out otherwise 
Just can't see how I can check it out otherwise 0
Comments
I thought actually that DSR only applies if they contact you first?
I assume you're referring to the seven day right to cancel Shyboy? That applies because you haven't, by the nature of buying online, been able to actually see the product.
There are a small number of exemptions (but they don't apply here):
* financial services
* sale of land or buildings
* purchases from a vending machine or automated commercial premises
the use of a public pay phone
* auctions, including internet auctions
* rental agreements that have to be in writing (i.e. a lease for three years or more)
There are also a number of partial business exemptions
The information and cancellation provisions do not apply to contracts for:
*accommodation
*transport
*catering
*leisure services, including outdoor sporting events, but only where the supplier agrees to provide these on a specific date or within a specific period.
*package travel
*timeshare
*contracts for the supply of food, drinks or other goods for everyday consumption supplied by 'regular roundsmen'.
And the right to cancel is also withheld from the following
* personalised goods or goods made to a consumer's specification
* goods that cannot, by their nature, be returned
* perishable goods (eg flowers, fresh food)
* un-sealed audio or video recordings or computer software
* newspapers, periodicals or magazines
* betting, gaming or lottery services
* services that begin, by agreement, before the end of the cancellation period providing the supplier has informed the consumer before the conclusion of the contract, in writing or another durable medium, that he will not be able to cancel once performance of the services has begun with his agreement
* goods or services, the price of which is dependent on fluctuations in the financial market
The law itself gives you broad discretionary rights to cancel an order -
The regulations give consumers an unconditional right to cancel an order. This is to allow the consumer the opportunity to examine the goods or consider the nature of a service.
If a consumer cancels an order, written notice must be given to you by:
* goods : seven working days from the day after that on which the goods are received by the consumer;
You must refund the consumer's money as soon as possible and, at the latest, within 30 days of receiving the written notice of cancellation. The consumer may, at your discretion, be charged the direct cost of returning the goods, but you must tell them about this in the written information you give them.
More info here: http://www.oft.gov.uk/Business/Legal/DSR/default.htm
So Shyboy, it is perfectly legal, but buying an item knowing you are going to return it, and essentially meaning the company will only be able to sell it as returned or second hand goods - yeah, I'd say legal but ethically dubious
It's simlar enough to my other mATX case that never topped 45*C
Bear in mind that on my P180 I changed the 3 120 fans from their maximum speed to their minimum (cant quote exact figures but at max speed they sound like a lawnmower lol and now they're silent) and my motherboard temp changed by all of 3*C. CPU remains the same
Do you know how hard it is to find a nice attractive small case? Apart from graphics, 99% of them are just boxes with no originality at all. Except apples sometimes, but they use different motherboards. We need to get someone to do the design, and then modders can work out the function
Also bear in mind on the graphics card I will likely install an aftermarket cooler that will take up an extra PCI slot (as they're often quieter) which pushes air from in the case to the outside.