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GPRS Settings

BillieTheBotBillieTheBot Posts: 8,721 Bot
in General Chat
A few weeks ago, I got a new phone and had to sort out all of my settings. So I tried to set up GPRS and I kept getting told that they were imcomplete. I was given something to store my numbers on and to reset the phone - therefore, losing all the settings. I've just tried to download the settings again and still have the same problems. anyone know why?
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    Former MemberFormer Member Posts: 1,876,323 The Mix Honorary Guru
    What network and phone do you have ?

    I had similar problems with my old 6230 and had to email a department within o2 to get help, some guy told me how to delete all settings from my phone and to re-install them, it worked in the end with a little more fighting.
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    Former MemberFormer Member Posts: 1,876,323 The Mix Honorary Guru
    EDN1 wrote:
    What network and phone do you have ?

    I had similar problems with my old 6230 and had to email a department within o2 to get help, some guy told me how to delete all settings from my phone and to re-install them, it worked in the end with a little more fighting.

    I'm on O2 and I have aMotorola V220. I think I might go into the O2 shop (are they open on a Sunday?) and see what they have to say about this...
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    Former MemberFormer Member Posts: 1,876,323 The Mix Honorary Guru
    Chart Freak wrote:
    I'm on O2 and I have aMotorola V220. I think I might go into the O2 shop (are they open on a Sunday?) and see what they have to say about this...


    Yes they should be open. If you take it into teh shop they can ( or at least used to be able to ) go onto teh o2 website and download the correct settings to your handset for you, which you can also do yourself via their website, I dont know if you knew that or not so i apologise if you did.

    It might also be worth your while emailing, i forget who it is but i can check, and asking for the techys help with it, you will get far better help that way.
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    Former MemberFormer Member Posts: 1,876,323 The Mix Honorary Guru
    EDN1 wrote:
    Yes they should be open. If you take it into teh shop they can ( or at least used to be able to ) go onto teh o2 website and download the correct settings to your handset for you, which you can also do yourself via their website, I dont know if you knew that or not so i apologise if you did.

    I already knew about that last setence, thanks anyway.
    It might also be worth your while emailing, i forget who it is but i can check, and asking for the techys help with it, you will get far better help that way.

    Thanks for your help.
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    Former MemberFormer Member Posts: 1,876,323 The Mix Honorary Guru
    i believe the email for help with GPRS settings etc is O2DataSupport@O2.com. Get in touch with them, explain the problem and they'll give you a hand One message from them and my problem with GPRS was essentially sorted.

    Inevitebly they'll probably tell you some info you already know, they always do lol
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