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Direct Messaging (DMs)

124

Comments

  • Amy22Amy22 Posts: 5,171 Part of The Furniture
    This is getting ridiculous at this point, we can't dm and what's next? Our messages get approved before we can send them. The Mix has lost its entire community to be fair and now more users probably feel this too just like me. For some reasons my dms seem to be working at the moment but I don't know how long that's going to last.
    Just a person who likes pop culture and films
  • independent_independent_ Community Connector Posts: 9,478 Supreme Poster
    I suspect the DMs working for some is down to a technical issue. If anyone wants to test it, let me know and I’ll DM you.
    “Sometimes the people around you won’t understand your journey. They don’t need to, it’s not for them.”
  • Amy22Amy22 Posts: 5,171 Part of The Furniture
    I suspect the DMs working for some is down to a technical issue. If anyone wants to test it, let me know and I’ll DM you.

    I wouldent mind this actually to be fair. Honestly this whole thing has made the mix 10x worse tbf
    Just a person who likes pop culture and films
  • DonnerKebabDonnerKebab Posts: 18 Settling in
    I'm seeing a lot of people starting to leave the community over this. I'm new, and I understand why the DM stuff is being blocked due to the online safety bill, but surely there's a work around. Perhaps moderated DM's. I mean, AI algorithms can help with the workload of moderating if that's an issue, or creating a two tiered system, in which over 18's can only interact with other over 18's you know. I feel like there may be work arounds that keeps the community happy, everybody safe, and the Online Safety Bill obeyed. I could even try to help with the AI moderating side if needed. Although it's not my specialty, I dabbled with it a tiny bit with it back in uni for a data analytics project. Just a thought.
  • independent_independent_ Community Connector Posts: 9,478 Supreme Poster
    Coming at this with my forum and group moderator hat on, there are definitely work arounds. Some groups I moderate don’t allow DMs at all and never have. Some implement a system where you need to ask to DM on a public area first and get a clear yes (prevents unsolicited DMs, though this is never a problem here generally).

    Other sites I have been on allow moderators to access DMs if needed, and include a flag button to report unwanted, harassing, unsolicited, dangerous or any other dodgy DMs to mods or staff. I know for a fact that staff do have access to PMs on here, because it has been asked about many times and confirmed.
    “Sometimes the people around you won’t understand your journey. They don’t need to, it’s not for them.”
  • AnonymousToeAnonymousToe Posts: 2,638 Boards Guru
    Oh wtf I can’t be bothered to read the whole thread but what?! The UI looks ridiculous and I hate it. I thought this was gonna be about a change to DMs but no, gone for good?! This is stupid.
  • Amy22Amy22 Posts: 5,171 Part of The Furniture
    Oh wtf I can’t be bothered to read the whole thread but what?! The UI looks ridiculous and I hate it. I thought this was gonna be about a change to DMs but no, gone for good?! This is stupid.

    I totally agree with you here it has been stupid of them to change practically nearly everything on here to the point the mix doesnt even look like the mix anymore. It looks more like a clinical plain website tbf.
    Just a person who likes pop culture and films
  • RedemptionRedemption Posts: 3,965 Community Veteran
    edited May 6
    Like another meeting is useless, what's happened after the previous meetings we've been told that our suggestions have been put down but what's happened absolutely zilch, still chat cancellations, being told we will get support and general on the same day then it suddenly gets changed to just general or even non or we've been messed about. The last support chat was an age ago. It's supposed to be on tomorrow but I'd be surprised if it is then no chats on Thursday last week. Then a general randomly general chat during the day on Fridays what good is that, anyone correct me if Im wrong but most people are studying or working, I feel like it might even be a distraction because some people might feel tempted to go on there phone in a lecture, work, whatever. Might be good for some of us who have a day off, don't work, work evenings, again correct me if I'm wrong but most people are studying or at work that time. I know it's only a trial but a poll would have been better. I might be wrong again but Friday evenings are probably more suitable. Maybe if the former mods were treated better they would have stayed and we wont have had a mod shortage then we'd be alright. Todays just topped it off not being able to PM, it's ridiculous absolute virtual circus. Absolute nonsense it is. Im done, I'm out, I'm washing my hands with this clown show.
  • independent_independent_ Community Connector Posts: 9,478 Supreme Poster
    I am here to defend the friday afternoon chat, I do think it will be useful for some including me.

    And @AnonymousToe it’s a lot to read but basically we’re all very much in agreement with you.
    “Sometimes the people around you won’t understand your journey. They don’t need to, it’s not for them.”
  • RedemptionRedemption Posts: 3,965 Community Veteran
    I am here to defend the friday afternoon chat, I do think it will be useful for some including me.

    Fair enough about the Friday chat, probably useful for me atm if I don’t have a work appointment but I just was thinking for others, I definitely agree I might be wrong and it might be a good idea. I think pretty much everything else is right though we are all in 99% agreement
  • JJLemon18JJLemon18 Community Connector Posts: 2,100 Boards Champion
    Oh.

    Thats sad. All of my DMs and conversations... just gone. I thought I could have them for the future, they were like a diary. You have just deleted a large part of my diary. I even used to write song lyrics in there, now gone.

    As much support and replies I have received on the boards, DMs are the place I made many friends with the nicest and most supportive people I have ever known. And come to think of it, most of my friends I have today are literally from the mix. Its incredibly sad to see that others will have this taken away.

    DMs were where we gathered together to send each other nice messages for secret santa. A place where we'd gather to sign cards to people we valued. A place where I accidentally sent a photo of my aunty's kittens to the mix staff instead of my friend... all gone now.

    Soon you'll be removing the option to reply to posts, and you'll have emotionless AI bots 'reply' instead.

    Why are you taking the community out of this community?
    Believe in me - who believes in you
  • JJLemon18JJLemon18 Community Connector Posts: 2,100 Boards Champion
    toffuna101 wrote: »
    i wish they had a dark mode feature because its going to get dark soon and i need my eyes to be comfortable.

    Haha. Its funny cause when I first joined over 2 years ago (which feels crazy) I suggested a dark mode, which apparently was already something many others were suggesting too. But we were told it was 'too difficult to implement on the back end' so it wasnt a priority (which btw, as a software dev myself I can say its not hard to implement). And now we're here, still without a dark mode that people we asking for, but with a random colour scheme no one has asked for
    Believe in me - who believes in you
  • Lili5BetLili5Bet Posts: 153 Helping Hand
    I understand the mixed feelings about another meeting, but it’s something we must continue pushing for as advocacy, rather than letting our voices go unheard. As someone who is a Mental Health Ambassador and has been for quite some years now, with additional training in other areas, I believe mental health support is crucial, and we must continue advocating for it as an essential part of this field.

    I know there’s a lot we’ve discussed in these meetings, and not much progress has been made. However, this is clearly impacting the community. If the meeting doesn’t lead to results, we should explore alternative solutions to get things actually sorted.
  • RedemptionRedemption Posts: 3,965 Community Veteran
    edited 5:00AM
    We have had multiple meetings where our voices have "been heard" but they've been pretended to. Like what has happened after the last meetings, if anything it's just become even more unreliable. Y'all can keep trying but I'm not and I wish you the best with that but I'm absolutely done. I don't need this right now, I'm sure none of do I've been so so stressed sweating in bed about everything in my personal life then the most important to me is all falling a part when I need it, it ok though and my fault for becoming reliant on this space. Nothing is going to improve this, the community is done, it's over, absolutely over.
  • shannon_164shannon_164 Community Connector Posts: 1,726 Extreme Poster
    edited 6:05AM
    I am here to defend the friday afternoon chat, I do think it will be useful for some including me.

    i so agree with you re friday chats - no it won’t suit everybody as people who are in school for example may be unable to join, but same goes for evening chats in terms of not being able to suit everybody either due to commitments so it’s actually good that they did take that onboard and have a bit of variety when it comes to chat times!!

  • independent_independent_ Community Connector Posts: 9,478 Supreme Poster
    edited 9:45AM
    A meeting is always worth having, whether it has a considerable impact or not.

    @JJLemon18 you are so right. PMs were where i checked in with people. They were where I had many rants about things I thought were stupid but turned out weren’t. We sent cards, did secret Santa, used to send each other encouragement and kind words, etc.

    Private communications have risks. But what I don’t get is, you’ve literally just limited the age range in a very drastic way. It’s not as if you’re going to get 50 year old DMing 13 year olds (or at least it will be very rare with age verification)
    “Sometimes the people around you won’t understand your journey. They don’t need to, it’s not for them.”
  • independent_independent_ Community Connector Posts: 9,478 Supreme Poster
    edited 9:48AM
    If nothing else today, I would like to know if the fact DMs are working for some is a technical problem, or if the change has been reversed in part (and if so, which part)

    Would be good to know this before they’re knocked off again too if they will be, so we can finish our chats.
    “Sometimes the people around you won’t understand your journey. They don’t need to, it’s not for them.”
  • independent_independent_ Community Connector Posts: 9,478 Supreme Poster
    Aaand it’s gone!
    “Sometimes the people around you won’t understand your journey. They don’t need to, it’s not for them.”
  • toffuna101toffuna101 Posts: 2,280 Boards Champion
    this is strange because my dms are still working. this is really confusing.
  • independent_independent_ Community Connector Posts: 9,478 Supreme Poster
    I can still reply I think but I just can’t start a new chain.

    @Redemption it was you i was trying to PM, so if you can still start chains could you please PM me if comfy?
    “Sometimes the people around you won’t understand your journey. They don’t need to, it’s not for them.”
  • RedemptionRedemption Posts: 3,965 Community Veteran
    Sure @independent_ ❤️
  • RedemptionRedemption Posts: 3,965 Community Veteran
    Redemption wrote: »
    Sure @independent_ ❤️

    @independent_ it's done, it's not letting me, gone again, it let's me chat on current message threads but won't let me make a new one. I'm sorry ❤️
  • independent_independent_ Community Connector Posts: 9,478 Supreme Poster
    @Redemption thank you for trying, it seems it’s like that for everyone from my testing and asking around. I’m sorry, should have made one last night.
    “Sometimes the people around you won’t understand your journey. They don’t need to, it’s not for them.”
  • toffuna101toffuna101 Posts: 2,280 Boards Champion
    we gotta get an explanation soon because questions need to be answered.
  • eylaheylah Posts: 7,259 Master Poster
    my msgs are still there but i still can’t make any 😅
    ppl dont always need advice. sometimes all they rly need is a hand to hold. an ear to listen. and a heart to understand them. 🧸
  • RedemptionRedemption Posts: 3,965 Community Veteran
    edited 10:16AM
    @Redemption thank you for trying, it seems it’s like that for everyone from my testing and asking around. I’m sorry, should have made one last night.

    @independent_ no problem not your fault, I'm thinking if we could all try to find a similar community with a moderated platform and all move onto that but thats up to each person, just a thought but we can all try to find the closest match that this used to be and move onto there. I'm not sure, I'm leaving, others have, others will, it's falling apart here but that doesn't mean our friendships should all fall apart.
  • eylaheylah Posts: 7,259 Master Poster
    toffuna101 wrote: »
    we gotta get an explanation soon because questions need to be answered.

    like other threads we probably wont get answers/ a explanation for a while.
    ppl dont always need advice. sometimes all they rly need is a hand to hold. an ear to listen. and a heart to understand them. 🧸
  • toffuna101toffuna101 Posts: 2,280 Boards Champion
    eylah wrote: »
    toffuna101 wrote: »
    we gotta get an explanation soon because questions need to be answered.

    like other threads we probably wont get answers/ a explanation for a while.

    good point
  • RedemptionRedemption Posts: 3,965 Community Veteran
    eylah wrote: »
    toffuna101 wrote: »
    we gotta get an explanation soon because questions need to be answered.

    like other threads we probably wont get answers/ a explanation for a while.

    What a joke
  • RedemptionRedemption Posts: 3,965 Community Veteran
    Can't believe what has happened and it's not a nightmare, this is it, it's all fell apart
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