If you need urgent support, call 999 or go to your nearest A&E. To contact our Crisis Messenger (open 24/7) text THEMIX to 85258.
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Data merger currently happening
TheMix
Posts: 3,095 Boards Guru
Hey everyone,
The discussion boards may look a bit strange at the moment as the data transfer for everyone's accounts is currently happening. We hope things will be looking how they were very soon! Our tech team are on it and working hard to get everything transferred
The discussion boards may look a bit strange at the moment as the data transfer for everyone's accounts is currently happening. We hope things will be looking how they were very soon! Our tech team are on it and working hard to get everything transferred
Our DMs are monitored Monday - Friday (10am - 5pm) with limited cover on weekends. We have a great team of moderators looking after the community outside of those hours to check in on any reported posts.
We're not able to provide support on this account. If you need support urgently for any reason, please call 999, go to your nearest A&E or contact Crisis Messenger by texting THEMIX to 85258.
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I just wanted to let you know that we're aware the boards aren't working as they should, and we're sorry for any frustration this may be causing.
I'm Italia, the Head of Youth Engagement here at The Mix, and I’ll be keeping you updated throughout the day. I’ll post any progress here in this thread, so you’ll know as soon as we’ve made headway.
For now, please avoid creating any new accounts. Our goal is to restore your old accounts, and having duplicate ones could complicate things. If we do need you to take any action, I’ll let you know right here.
In the meantime, if you’re in need of support, please don’t hesitate to reach out to the resources listed below. We're doing everything we can to be back online for you as soon as possible!
Thank you so much for your patience and understanding.
Crisis Messenger - are contactable by text, 24/7. You can text THEMIX to 85258 and talk to them about anything.
Papyrus - is a suicide prevention helpline offering support over the phone, text or email. You call them on 0800 068 4141, send a text to 88247 or email: pat@papyrus-uk.org.
You can also find your local NHS urgent mental health helpline who are open 24/7 anytime you would like someone to talk to.
Calm - If you're struggling with suicidal thoughts, CALM can help you. Call on 0800 58 58 58 (5pm–midnight every day) or use their webchat or WhatsApp service.
We're not able to provide support on this account. If you need support urgently for any reason, please call 999, go to your nearest A&E or contact Crisis Messenger by texting THEMIX to 85258.
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We wanted to share an update on how things are going before we log off for the day.
Our tech team are still working very hard to get the discussion boards back up and running. They've not been able to fix it yet, but have began restoring all the accounts and will continue working on this for the rest of the evening. You won't be able to log into your accounts yet, but we hope this to be fixed very soon. We'll be back online tomorrow morning and will share another update then.
If you're looking for support today, these services below are available and offer a range of text, phone and webchat options
We're not able to provide support on this account. If you need support urgently for any reason, please call 999, go to your nearest A&E or contact Crisis Messenger by texting THEMIX to 85258.
FAQ | How to report a post | How to report spam
Want to hurt me… go ahead
Wish to bully me…I’m used to it
Want to talk crap about me…go on then
Want to make me cry…feel free
I could access it in a private tab @Rose113, I emailed the mix and told them that as well so if anyone else emailed they might have been told to do that. I guess because your devices still thought you were signed in even though you couldn’t sign in? So private tab meant it didn’t recognise you so you could see the threads.
Want to hurt me… go ahead
Wish to bully me…I’m used to it
Want to talk crap about me…go on then
Want to make me cry…feel free
Appreciate you all being here to support each other, thank you so much
Oh and a little update, I'm back working with the community team for the next couple of weeks to give the team a bit more support and will also be helping to get support groups ready to return next week. I'll see you all around for a little bit longer until the 18th October
Want to hurt me… go ahead
Wish to bully me…I’m used to it
Want to talk crap about me…go on then
Want to make me cry…feel free
Glad to see you and the website stay with us a little longer
Want to hurt me… go ahead
Wish to bully me…I’m used to it
Want to talk crap about me…go on then
Want to make me cry…feel free
It's lovely to be back for a few more weeks so we have longer together
In terms of updates from today, we've finished testing and checking everyone's accounts. We can confirm they have all been transferred except 5 which got missed. We'll work on getting these added back over the next couple of days but everything else is working as expected now - yay!!
Just stay permanently, I know you're tempted lol.
Have to admit @AnonymousToe was the one who came up with the idea of Aoife taking the boards haha xD
Fifa!
"The way that I have found the light in my life is through the expressive arts because I know that I will be accepted for the way I am." ~ Me
"I'm going to get strong again and see you soon. " ~ Anonymous
We should all sneak onto the plane and hide then when we arrive in New Zealand we will surprise Aoife and she will be like huh I thought you were all still online 😂 😂 haha