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[OLD] We need you! Opt-in to transfer your discussion boards data
TheMix
Posts: 3,091 Boards Guru
THIS THREAD IS OUTDATED. Click here for the new one.
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16/09/24 MOD NOTE: This email hasn't been sent out yet as we're still sorting out the details with our legal team. Once we know when you need to opt-in, we'll update this thread.
Hey everyone,
If you haven't heard the news yet, The Mix and Mental Health Innovations are merging to become one charity! You can read all about it here.
As part of the merger, we've been working behind the scenes to make sure your data stays safe and that we comply with all the necessary laws and policies. Currently, your data — like your account info, posts, ranks and threads from the discussion boards — is hosted in Canada, since that’s where our tech provider for the discussion boards is based.
With the merger, we need you to opt-in and let us know if you're happy for us to move your data securely from Canada so it's hosted closer to our UK base under UK/EU data laws.
We'll need your help soon!
We'll be sending emails early next week for you to opt-in and give your consent for the transfer of your data. With your consent, we'll be able to transfer your accounts, posts, threads and rankings.
For those who don't opt-in, your posts will be anonymised and your account won't be transferred over.
We have a tight deadline to work towards! We'll need everyone to opt-in by Sunday 15th September.
If you have any questions, feel free to drop them below
--
16/09/24 MOD NOTE: This email hasn't been sent out yet as we're still sorting out the details with our legal team. Once we know when you need to opt-in, we'll update this thread.
Hey everyone,
If you haven't heard the news yet, The Mix and Mental Health Innovations are merging to become one charity! You can read all about it here.
As part of the merger, we've been working behind the scenes to make sure your data stays safe and that we comply with all the necessary laws and policies. Currently, your data — like your account info, posts, ranks and threads from the discussion boards — is hosted in Canada, since that’s where our tech provider for the discussion boards is based.
With the merger, we need you to opt-in and let us know if you're happy for us to move your data securely from Canada so it's hosted closer to our UK base under UK/EU data laws.
We'll need your help soon!
We'll be sending emails early next week for you to opt-in and give your consent for the transfer of your data. With your consent, we'll be able to transfer your accounts, posts, threads and rankings.
For those who don't opt-in, your posts will be anonymised and your account won't be transferred over.
We have a tight deadline to work towards! We'll need everyone to opt-in by Sunday 15th September.
If you have any questions, feel free to drop them below
Our DMs are monitored Monday - Friday (10am - 5pm) with limited cover on weekends. We have a great team of moderators looking after the community outside of those hours to check in on any reported posts.
We're not able to provide support on this account. If you need support urgently for any reason, please call 999, go to your nearest A&E or contact Crisis Messenger by texting THEMIX to 85258.
Post edited by JustV on
5
This discussion has been closed.
Comments
Want to hurt me… go ahead
Wish to bully me…I’m used to it
Want to talk crap about me…go on then
Want to make me cry…feel free
It doesn’t sound like it @Rose113. It sounds like they’re maybe moving platform, but the reason we’re transferring data is so all our posts and accounts can stay active.
Wait actually @TheMix is the platform changing? I think I made an assumption there. Are we moving off vanilla? Are the boards going to look different?
Want to hurt me… go ahead
Wish to bully me…I’m used to it
Want to talk crap about me…go on then
Want to make me cry…feel free
Just wanted to pop in to clarify that we are not moving to a new platform and there will be no changes to how the community boards look. We understand that this transition feels frustrating and disruptive, and we definitely wish we had more time to make the data move.
Because of the merger, we had a limited timeframe to complete the data migration. We're working hard to make sure it's a smooth process, but the deadline is out of our control and letting you know today was part of making sure you all have enough time to opt-in.
We are happy to send a series of emails throughout the week to remind you on more than one occasion. Please keep an eye on your inbox for important updates next week
I know change is so hard and these kind of things can feel scary but we are here to help you if you have any more questions Thanks for being the best!
We've been allowed to extend the time everyone needs to opt-in by, so hopefully it should be by end of the day on Tuesday 17th September. We'll confirm more details as soon as we hear more
Doing both sounds like a good approach to be kept on the system
The community email for your accounts here will take a bit longer and we'll have everything ready by tomorrow hopefully. Thank you all for your patience!
Want to hurt me… go ahead
Wish to bully me…I’m used to it
Want to talk crap about me…go on then
Want to make me cry…feel free
We've found out you don't have to share your first name and last name, just sharing your email address is fine for the community opt-in email. You can also do the same for the marketing emails you've received if you don't wish to share your name. You can also just use your initials if you wish too
For the volunteering emails, sharing your first name and last name would be great and this is information you would have already shared when signing up to be a volunteer.
We've had confirmation the community opt-in email will now be sent out to you all on Monday. We're working with the teams here at The Mix HQ to make sure we've got as much time as possible for you all to opt-in by. We'll make sure to keep updating you as soon as we hear more
Thank you so much for your patience so far!
So no email for now - I'll update the main post to avoid any confusion
"The way that I have found the light in my life is through the expressive arts because I know that I will be accepted for the way I am." ~ Me
"I'm going to get strong again and see you soon. " ~ Anonymous