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Under 16's Support Chat is moving to Mondays

TheMixTheMix Community ManagerThe Mix HQPosts: 2,822 Boards Guru
Hello Mixorians 💛

Mike here with a quick update. :relaxed:

Under 16's Support Chat is moving to Mondays at 8pm starting next week.

There are a couple of key reasons for this:
  • Moderators and staff are more available to run these sessions on Mondays, hopefully meaning fewer closures and a more consistent schedule for everyone.
  • When U16's SC was running at 6pm, very few people were using it. By moving it to 8pm when everyone else is online for the other chat sessions, it should get more usage.

For those who don't know, Under 16's Support Chat is... well, a Support Chat just for Under 16's! It's a space just for our younger members to get support away from the busier chat sessions.

If you're under 16, give it a go! And if you know other under 16's, try and spread the word. :+1:

Questions or comments, chuck them below ⤵
We're @Aife, @Emma_, and @Mike - the staff team here at The Mix.

If you're worried about another member, use the report button to make sure a moderator sees it ASAP.

Our private messages are monitored Monday - Sunday (9.30 am - 5.30 pm) and we aim to reply within 24 hours. We have a great team of moderators looking after the community outside of those hours to check in on any reported posts.

If you would like more information on using the discussion boards, ask at the Help Desk, check out How to use the discussion boards, or send us a private message.

We're not able to provide support via this account but if you're having suicidal thoughts or need support urgently for any reason, please contact Crisis Messenger or call 999.

Comments

  • DancerDancer Bog Off Justine! Community Champion Posts: 6,464 Master Poster
    Is this going to be every Monday or every other Monday? That sounds like a much better idea though. Unfortunately I missed the session this week but hopefully it had some more usage than what it used to have. Sometimes it would literally just be me and the mod.
    I'm a fruit loop. 🍊➰

    There's a part of me I can't get back.  A little girl grew up too fast. All it took was once. I'll never be the same.
  • TheMixTheMix Community Manager The Mix HQPosts: 2,822 Boards Guru
    This will be happening every Monday @Dancer so it fits in with our other group chat sessions that happen weekly too. Glad you feel it's a better idea!

    Hope you're able to make the next session on Monday <3

    - Aife
    We're @Aife, @Emma_, and @Mike - the staff team here at The Mix.

    If you're worried about another member, use the report button to make sure a moderator sees it ASAP.

    Our private messages are monitored Monday - Sunday (9.30 am - 5.30 pm) and we aim to reply within 24 hours. We have a great team of moderators looking after the community outside of those hours to check in on any reported posts.

    If you would like more information on using the discussion boards, ask at the Help Desk, check out How to use the discussion boards, or send us a private message.

    We're not able to provide support via this account but if you're having suicidal thoughts or need support urgently for any reason, please contact Crisis Messenger or call 999.
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