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Group chat break (12/08-18/08)

TheMixTheMix Posts: 3,040 Boards Guru
edited July 2019 in Community Announcements


Moths are everywhere, the air feels like soup, and it's festival season. That can only mean one thing... it's Summer, and nearly time for the next group chat break!

There will be no group chats from Monday 12th August - Sunday 18th August. The usual schedule will return on Monday the 19th.

What is a 'group chat break'?

Roughly three times a year, we have a week (or two) where we take a break from running group chat sessions.

We use these periods as a chance to gather up the feedback we've received from you all, reflect on how things are going on the community, and look at anything we might want to work on. Sometimes that happens behind the scenes, and sometimes we post discussions or run projects on the discussion boards for you to get involved in during that week.

It's also a good chance for mods and staff to have a break. :)

How often do we have them?

Typically, these happen once in January, April, and August.

What will we be doing for this one?

We're not planning any major developments, but we will be doing our usual reflection on how things have been going and looking over feedback submitted via the forms (vent and detailed).

We will also be running a workshop chat for anyone under 16 to participate in. This is part of a wider project we're doing around creating a Support Circle specifically for under 16's; we want to hear your thoughts on how we can tailor that space to your needs.

If you're under 16 and you're interested in taking part in that, let us know below or send us a PM to say when you're usually available (e.g. daytimes or evenings) and then we'll schedule something in based on when people are free. :)

Will there be a quiz?

Yep! We'll be posting a separate announcement for this with exact details and what prizes we'll have available, but it will be during break week.

Where can I go while group chat is closed?

If you'd like some quick, live support while chat isn't running, feel free to head over to our one-to-one helpline. You can get in touch in three ways - phone, webchat and email. Call for free on 0808 808 4994, from 4pm-11pm.

If you're at breaking point, our Crisis Messenger is also open as usual. Text THEMIX to 85258.

The boards will also be open as normal.

----
Feel free to ask any questions below. :)

Mike & the team



We're @Aife, @Ella, @Gemma, and @JustV - the staff team here at The Mix.

Our DMs are monitored Monday - Friday (10am - 5pm) with limited cover on weekends. We have a great team of moderators looking after the community outside of those hours to check in on any reported posts.

We're not able to provide support on this account. If you need support urgently for any reason, please call 999, go to your nearest A&E or contact Crisis Messenger by texting THEMIX to 85258.

Comments

  • JustVJustV Community Manager Posts: 5,305 Part of The Furniture
    Might have gotten carried away with the Simpsons GIFs...
    All behaviour is a need trying to be met.
  • JellyelephantJellyelephant Posts: 1,874 Extreme Poster
    Yay quiz 
    The sun will rise and we will try again 
  • Butterfly23Butterfly23 Posts: 810 Part of The Mix Family
    Woohoo love quiz’s! 
  • TheMixTheMix Posts: 3,040 Boards Guru
    Hey everyone,

    Just a reminder it's chat break this week.

    Head over to this thread to find out more about our summer quiz that we're running on Tuesday 13th August! :) 

    If you need a bit more support this week, our discussion boards are always open. Our helpline and webchat are also available from 4pm until 11pm everyday. 


    You can also text Crisis Messenger at any time. Our text service provides free, 24/7 crisis support across the UK. You can text THEMIX to 85258.


    - Aife & the team

    We're @Aife, @Ella, @Gemma, and @JustV - the staff team here at The Mix.

    Our DMs are monitored Monday - Friday (10am - 5pm) with limited cover on weekends. We have a great team of moderators looking after the community outside of those hours to check in on any reported posts.

    We're not able to provide support on this account. If you need support urgently for any reason, please call 999, go to your nearest A&E or contact Crisis Messenger by texting THEMIX to 85258.
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