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Can’t log in to chatwee

RiverRiver Community Connector Posts: 4,912 The Mix Elder
in Help Desk
I go to log in and then it comes up with internal error
✨ ℐ 𝒶𝓂 𝒷𝓇𝒶𝓋ℯ. ℐ 𝒶𝓂 𝒷𝓇𝓊𝒾𝓈ℯ𝒹. ℐ 𝒶𝓂 𝓌𝒽ℴ 𝒾𝓂 𝓂ℯ𝒶𝓃𝓉 𝓉ℴ 𝒷ℯ ✨

✨ 𝒯ℋℐ𝒮 ℐ𝒮 ℳℰ ✨

Comments

  • KatieKatie Community Manager Posts: 1,311 Wise Owl
    Hey @River are you able to screenshot the error message please so I can take a look?
  • RiverRiver Community Connector Posts: 4,912 The Mix Elder
    @Katie aojmguo8xz78.jpeg
    ✨ ℐ 𝒶𝓂 𝒷𝓇𝒶𝓋ℯ. ℐ 𝒶𝓂 𝒷𝓇𝓊𝒾𝓈ℯ𝒹. ℐ 𝒶𝓂 𝓌𝒽ℴ 𝒾𝓂 𝓂ℯ𝒶𝓃𝓉 𝓉ℴ 𝒷ℯ ✨

    ✨ 𝒯ℋℐ𝒮 ℐ𝒮 ℳℰ ✨
  • KatieKatie Community Manager Posts: 1,311 Wise Owl
    Ah is this what happened last time @River ? I wonder if it's to do with your connection?
  • RiverRiver Community Connector Posts: 4,912 The Mix Elder
    I’m not sure @Katie as I have full bars
    ✨ ℐ 𝒶𝓂 𝒷𝓇𝒶𝓋ℯ. ℐ 𝒶𝓂 𝒷𝓇𝓊𝒾𝓈ℯ𝒹. ℐ 𝒶𝓂 𝓌𝒽ℴ 𝒾𝓂 𝓂ℯ𝒶𝓃𝓉 𝓉ℴ 𝒷ℯ ✨

    ✨ 𝒯ℋℐ𝒮 ℐ𝒮 ℳℰ ✨
  • KatieKatie Community Manager Posts: 1,311 Wise Owl
    How odd - Are you on wifi or your data @River ?
  • RiverRiver Community Connector Posts: 4,912 The Mix Elder
    WiFi :)@Katie
    ✨ ℐ 𝒶𝓂 𝒷𝓇𝒶𝓋ℯ. ℐ 𝒶𝓂 𝒷𝓇𝓊𝒾𝓈ℯ𝒹. ℐ 𝒶𝓂 𝓌𝒽ℴ 𝒾𝓂 𝓂ℯ𝒶𝓃𝓉 𝓉ℴ 𝒷ℯ ✨

    ✨ 𝒯ℋℐ𝒮 ℐ𝒮 ℳℰ ✨
  • KatieKatie Community Manager Posts: 1,311 Wise Owl
    Is it still coming up now you're in chat @River ?
  • RiverRiver Community Connector Posts: 4,912 The Mix Elder
    I’ve had it once more since I joined chat and then I got a white screen and had to close the tab and reopen @Katie
    ✨ ℐ 𝒶𝓂 𝒷𝓇𝒶𝓋ℯ. ℐ 𝒶𝓂 𝒷𝓇𝓊𝒾𝓈ℯ𝒹. ℐ 𝒶𝓂 𝓌𝒽ℴ 𝒾𝓂 𝓂ℯ𝒶𝓃𝓉 𝓉ℴ 𝒷ℯ ✨

    ✨ 𝒯ℋℐ𝒮 ℐ𝒮 ℳℰ ✨
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