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Error message

RiverRiver Community Connector Posts: 4,883 The Mix Elder
in Help Desk
Had to battle my way into this category but basically this is popping up all the time
โœจ โ„ ๐’ถ๐“‚ ๐’ท๐“‡๐’ถ๐“‹โ„ฏ. โ„ ๐’ถ๐“‚ ๐’ท๐“‡๐“Š๐’พ๐“ˆโ„ฏ๐’น. โ„ ๐’ถ๐“‚ ๐“Œ๐’ฝโ„ด ๐’พ๐“‚ ๐“‚โ„ฏ๐’ถ๐“ƒ๐“‰ ๐“‰โ„ด ๐’ทโ„ฏ โœจ

โœจ ๐’ฏโ„‹โ„๐’ฎ โ„๐’ฎ โ„ณโ„ฐ โœจ

Comments

  • eylaheylah Posts: 8,875 Legendary Poster
    was abt to post a similar post on this. it is happening to me too. its driving me nuts lol
    ppl dont always need advice. sometimes all they rly need is a hand to hold. an ear to listen. and a heart to understand them. ๐Ÿงธ
  • RiverRiver Community Connector Posts: 4,883 The Mix Elder
    @eylah fr thought my phone was being flung ๐Ÿ˜‚
    โœจ โ„ ๐’ถ๐“‚ ๐’ท๐“‡๐’ถ๐“‹โ„ฏ. โ„ ๐’ถ๐“‚ ๐’ท๐“‡๐“Š๐’พ๐“ˆโ„ฏ๐’น. โ„ ๐’ถ๐“‚ ๐“Œ๐’ฝโ„ด ๐’พ๐“‚ ๐“‚โ„ฏ๐’ถ๐“ƒ๐“‰ ๐“‰โ„ด ๐’ทโ„ฏ โœจ

    โœจ ๐’ฏโ„‹โ„๐’ฎ โ„๐’ฎ โ„ณโ„ฐ โœจ
  • eylaheylah Posts: 8,875 Legendary Poster
    River wrote: ยป
    @eylah fr thought my phone was being flung ๐Ÿ˜‚

    ๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚ i have to type the community link in to even access the community lol
    ppl dont always need advice. sometimes all they rly need is a hand to hold. an ear to listen. and a heart to understand them. ๐Ÿงธ
  • KatieKatie Community Manager Posts: 1,214 Wise Owl
    Hey @River and @eylah we're not having much luck with these tech issues lately are we! Right a few questions

    When does this error pop up?
    Is it when you click on any category or specific ones?
    Does this error message happen when you're using your phone and a desktop?

    Thank you!
  • RiverRiver Community Connector Posts: 4,883 The Mix Elder
    Hey @Katie it was just last night however the mix account was online a few times too when it was happening

    It was when I tried to go into any category, managed to get into this category with a battle lol

    It was when I was on my phone and it happened 13 times in the space of 5 minutes
    โœจ โ„ ๐’ถ๐“‚ ๐’ท๐“‡๐’ถ๐“‹โ„ฏ. โ„ ๐’ถ๐“‚ ๐’ท๐“‡๐“Š๐’พ๐“ˆโ„ฏ๐’น. โ„ ๐’ถ๐“‚ ๐“Œ๐’ฝโ„ด ๐’พ๐“‚ ๐“‚โ„ฏ๐’ถ๐“ƒ๐“‰ ๐“‰โ„ด ๐’ทโ„ฏ โœจ

    โœจ ๐’ฏโ„‹โ„๐’ฎ โ„๐’ฎ โ„ณโ„ฐ โœจ
  • KatieKatie Community Manager Posts: 1,214 Wise Owl
    edited June 24
    Got you thank you @River

    I see @shannon_164 reported a similar issue last week when they was trying to click on different threads. Have you experienced any error messages when trying to click on discussion threads River or is it just categories?
  • eylaheylah Posts: 8,875 Legendary Poster
    it was when i tried clicking on different categories or threads then to get onto the website i had to write in the mix into safari and then it worked but then would do it again. but it was last night and fingers crossed ๐Ÿคž๐Ÿผ it hasnโ€™t done it again since.
    ppl dont always need advice. sometimes all they rly need is a hand to hold. an ear to listen. and a heart to understand them. ๐Ÿงธ
  • RiverRiver Community Connector Posts: 4,883 The Mix Elder
    @Katie yesh the one above for everything
    โœจ โ„ ๐’ถ๐“‚ ๐’ท๐“‡๐’ถ๐“‹โ„ฏ. โ„ ๐’ถ๐“‚ ๐’ท๐“‡๐“Š๐’พ๐“ˆโ„ฏ๐’น. โ„ ๐’ถ๐“‚ ๐“Œ๐’ฝโ„ด ๐’พ๐“‚ ๐“‚โ„ฏ๐’ถ๐“ƒ๐“‰ ๐“‰โ„ด ๐’ทโ„ฏ โœจ

    โœจ ๐’ฏโ„‹โ„๐’ฎ โ„๐’ฎ โ„ณโ„ฐ โœจ
  • KatieKatie Community Manager Posts: 1,214 Wise Owl
    @eylah @River our tech team are looking into this and we'll let you know when we have an update. Thank you for your patience as we try resolve this!
  • KatieKatie Community Manager Posts: 1,214 Wise Owl
    Hey @eylah and @River just checking if this issue is still happening please?
  • RiverRiver Community Connector Posts: 4,883 The Mix Elder
    @Katie no all good now
    โœจ โ„ ๐’ถ๐“‚ ๐’ท๐“‡๐’ถ๐“‹โ„ฏ. โ„ ๐’ถ๐“‚ ๐’ท๐“‡๐“Š๐’พ๐“ˆโ„ฏ๐’น. โ„ ๐’ถ๐“‚ ๐“Œ๐’ฝโ„ด ๐’พ๐“‚ ๐“‚โ„ฏ๐’ถ๐“ƒ๐“‰ ๐“‰โ„ด ๐’ทโ„ฏ โœจ

    โœจ ๐’ฏโ„‹โ„๐’ฎ โ„๐’ฎ โ„ณโ„ฐ โœจ
  • KatieKatie Community Manager Posts: 1,214 Wise Owl
    Lovely stuff thank you for letting me know @River !
  • KatieKatie Community Manager Posts: 1,214 Wise Owl
    Hey @River and @eylah just confirming that the tech team believe they've been able to fully resolve this issue so you should have no more problems trying to click on any of the categories or discussion threads - woop woop!

    If for some reason the problem happens again, please let me know but fingers crossed it should all be fixed now!
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