Home› Help Desk› Bugs and other issues
Fill out our Discussion Boards user survey for a chance to win a £50 Amazon voucher, to shape our services, and get closer to earning a badge!
Click here if you need support urgently

Problems viewing threads on the boards

JellyelephantJellyelephant Bpd bitch ✌🏼Posts: 791 Part of The Mix Family
in Bugs and other issues
Sometimes when I go to view a thread on my phone it comes up with a message saying I dont have permission (i think thats it) and wont let me see anything.... then if i go back and refresh the page and click on the same one it lets me see it? Not sure why this is happening but will take a screenshot to show you next time. JUst wanted to make you aware
The sun will rise and we will try again 
Flag ·

Comments

  • Millie2787Millie2787 🐶 💜 Posts: 3,451 Boards Guru
    edited April 2019
    Ahhh Mines does That Too @Jellyelephant ! Never reallu though anything off it - does yours do this ? 

    Sometimes all you need is one person to believe in you , for you to begin to believe in yourself.
    Jellyelephant
    Flag ·
  • JellyelephantJellyelephant Bpd bitch ✌🏼 Posts: 791 Part of The Mix Family
    Yes!! thats what i am talking about millie thank u x
    The sun will rise and we will try again 
    Flag ·
  • Kathleen07Kathleen07 Posts: 1,935 Extreme Poster
    I think this sometimes happens with me too. Or when I try to click the reactions on posts. Weird lol. Doesn't bother me though so I never thought of it until you mentioned just now.
    Flag ·
  • The MixThe Mix The Mix HQPosts: 2,569 Staff Team
    Thanks for flagging this @Jellyelephant @kathleen0172 @Millie2787. :)

    I think this was a bug we identified back when we launched the new boards, but we thought it had been fixed. Has this been happening for you all since then, or is it a recent thing?

    Also, it would be useful to know the device and browser (and browser version if possible) you're using, just to help us replicate the issue. :)

    Mike & the team
    We're @Mike, @Connor, @Italia and @Ed_ - the staff team here at The Mix. We don't provide support via this account, but if you have any questions about the boards or need a hand finding your way around, feel free to drop us a message. Alternatively, you can head over to the Help Desk.
    Flag ·
  • JellyelephantJellyelephant Bpd bitch ✌🏼 Posts: 791 Part of The Mix Family
    @The Mix yeah it happens every day for me, I had it earlier today even. Only seems to happen on my phone tho not when I’m on my laptop. 

    I have an iPhone X and use safari. I don’t know how to tell what the browser version is but if you tell me how then I can let you know :) 
    The sun will rise and we will try again 
    Flag ·
  • JellyelephantJellyelephant Bpd bitch ✌🏼 Posts: 791 Part of The Mix Family
    I don’t Think it used to happen tho I think it’s a recent thing
    The sun will rise and we will try again 
    Flag ·
  • Kathleen07Kathleen07 Posts: 1,935 Extreme Poster
    @The Mix I can't be of any help for question one 'cause I'm assuming you launched the new boards before I joined. For question two, my phone's an alcatel pixi 3 and I don't know the browser - but I think it's sometimes happened on my laptop, which is a samsung (don't know anymore detail), and the browser is firefox. :) Sorry, the others will be more useful ahah.
    Flag ·
  • Millie2787Millie2787 🐶 💜 Posts: 3,451 Boards Guru
    @The Mix it happened for bit when I first joined ( August maybe ???) but stopped for awhile and then it’s been doing it again recently. Mines a IPhone 7 and I’ll use safari but same as Jelly I haven’t a clue what version it is , I can probs tell you the IOS version my phone is on if that’s any help 
    Sometimes all you need is one person to believe in you , for you to begin to believe in yourself.
    Flag ·
  • JellyelephantJellyelephant Bpd bitch ✌🏼 Posts: 791 Part of The Mix Family
    Scratch that - its just happened on my laptop lol 

    I have an acer laptop and am using chrome 
    The sun will rise and we will try again 
    Flag ·
  • Millie2787Millie2787 🐶 💜 Posts: 3,451 Boards Guru
    Jellyelephant said:
    Scratch that - its just happened on my laptop lol 

    I have an acer laptop and am using chrome 
    Ahhhh it’s done it on mine aswell - I’m the same as Jelly it’s acer with chrome 
    Sometimes all you need is one person to believe in you , for you to begin to believe in yourself.
    Flag ·
Sign In or Register to comment.