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Chat tips - what helps you when chat is busy?

TheMixTheMix The Mix HQPosts: 2,654 Staff Team
Hey everyone,

We know chats can sometimes get busy which makes it hard to get support sometimes. I thought it would be a nice idea to make a thread where we can all share some tips of what you find works for you when chats get a bit busy :) 

Looking forward to hearing your thoughts :) 

Aife & the team
We're @Aife, @Connor, @Emma_, and @Mike - the staff team here at The Mix. If you're worried about another member, you can use the report button and drop @TheMix a private message. Our private messages are only monitored Monday-Sunday 9.30 am - 5.30 pm, and we aim to reply within 24 hours. We have a great team of moderators looking after the community outside of those hours to check in on any reported posts.

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If you would like more information on using the discussion boards, head over to the Help Desk or send us a message.

Comments

  • Millie2787Millie2787 🐶 💜 Posts: 4,260 The Mix Elder
    I tend to Take a break in GC - there always taking about some random stuff which gives me chance to cool down if I’m feeling abit annoyed  and go back to SC more around 9ish when it tends to be abit quieter 
    Sometimes all you need is one person to believe in you , for you to begin to believe in yourself.
  • Millie2787Millie2787 🐶 💜 Posts: 4,260 The Mix Elder
    orr like today where both chats where super busy i just went and sat in the lobby where it litreally is quiet , just gives a chance for a breather 
    Sometimes all you need is one person to believe in you , for you to begin to believe in yourself.
  • TheMixTheMix The Mix HQPosts: 2,654 Staff Team
    These are great tips @Millie2787 thanks so much for sharing. 

    As mods, sometimes we do miss things when chat moves really fast so repeating what you've said can really help :) 

    If anyone has any other tips feel free to share them below. 

    - Aife
    We're @Aife, @Connor, @Emma_, and @Mike - the staff team here at The Mix. If you're worried about another member, you can use the report button and drop @TheMix a private message. Our private messages are only monitored Monday-Sunday 9.30 am - 5.30 pm, and we aim to reply within 24 hours. We have a great team of moderators looking after the community outside of those hours to check in on any reported posts.

    We're not able to provide support on this account but if you're feeling unsafe and need support urgently, please contact Crisis Messenger or call 999.

    If you would like more information on using the discussion boards, head over to the Help Desk or send us a message.
  • ShaunieShaunie Posts: 13,284 Born on Earth, Raised by The Mix
    edited February 2019
    Well this is probably a bit of an odd answer but basically in general i always get parniod that people dont like me and ignore me on purpose, - which can feel like it when busy,  so something learnt to do from dbt is to problem solve - that it is busy so i am not being ignored - instead of auto brain going to think that everyone hates me and i know that probably sounds obvious but lol im abit of selfish attention seeker so this is may not helpful to anyone else ahh 


    But basically i mean i  just try be patient & challenge my thoughts about people ignoring me and read other people posts instead and see if i can support them
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