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The telephone counselling

LostsenseLostsense Posts: 1,329 Wise Owl
Does anyone know why the telephone counselling are not taking on any new refferals? The message that says its not taking on any new refferals due to high demand seems to have been up for a very long time! Has someome forgot to change it back?

Comments

  • LostsenseLostsense Posts: 1,329 Wise Owl
    Hey

    WEBCHAT COUNSELLING HOW EXCITING!

    It does indeed. Thanks so much for quick response
  • TheMixTheMix Posts: 3,040 Boards Guru
    Hey Lostsense,

    Just a quick update on this. Phone counseling should be re-opening referrals in a couple of weeks (mid-August) :)
    Keep an eye on this page.

    - James
    We're @Aife, @Ella, @Emma_, @Gemma, and @JustV - the staff team here at The Mix.

    Our DMs are monitored Monday - Friday (10am - 6pm) with limited cover on weekends. We have a great team of moderators looking after the community outside of those hours to check in on any reported posts.

    We're not able to provide support on this account. If you need support urgently for any reason, please call 999, go to your nearest A&E or contact Crisis Messenger by texting THEMIX to 85258.
  • LostsenseLostsense Posts: 1,329 Wise Owl
    Thankyou๐Ÿ–’
  • TheMixTheMix Posts: 3,040 Boards Guru
    Just to let everyone know, our telephone counselling service has now re-opened and is accepting referrals again! :yippe:

    Mike
    We're @Aife, @Ella, @Emma_, @Gemma, and @JustV - the staff team here at The Mix.

    Our DMs are monitored Monday - Friday (10am - 6pm) with limited cover on weekends. We have a great team of moderators looking after the community outside of those hours to check in on any reported posts.

    We're not able to provide support on this account. If you need support urgently for any reason, please call 999, go to your nearest A&E or contact Crisis Messenger by texting THEMIX to 85258.
  • LostsenseLostsense Posts: 1,329 Wise Owl
    Just noticed ๐Ÿ™‚ thanks ๐Ÿ–’
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