Home› Help Desk
If you need urgent support, call 999 or go to your nearest A&E. For Crisis Support (open 24/7) text THEMIX to 85258.
Read the community guidelines before posting ✨
Want to share your experience of using our Community?

We're collecting Community Case Studies which could be used on our website, on social media, shared with our volunteers, or shared with third parties who may be interested to hear how online communities help people.

Click here to fill out our anonymous form

Is the mix counselling unavailable at the moment?

spikycactusspikycactus Posts: 4 Newbie
in Help Desk
Whenever I've tried filling out the form for the counselling (I've tried maybe every few months for a while now), it just says there are no slots currently available - no matter which criteria I choose. Is this a problem on my side or is it just unavailable right now? Has anyone else had this problem?

I don't know if this is the right place to ask but I'm not sure where a better place would be. Thanks :)

Comments

  • eylaheylah Community Connector Posts: 9,557 Supreme Poster
    same with me its happening for me to. <3
    ppl dont always need advice. sometimes all they rly need is a hand to hold. an ear to listen. and a heart to understand them. 🧸
  • RedemptionRedemption Community Connector Posts: 5,605 Part of The Furniture
    edited August 30
    Hey @spikycactus and @eylah , you can E mail the counselling team here, they should be able to help, I was struggling to get a slot through the form but e mailed then ended up getting one.

    Here's the email address
    counselling@themix.org.uk
Sign In or Register to comment.