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Is the mix counselling unavailable at the moment?

in Help Desk
Whenever I've tried filling out the form for the counselling (I've tried maybe every few months for a while now), it just says there are no slots currently available - no matter which criteria I choose. Is this a problem on my side or is it just unavailable right now? Has anyone else had this problem?
I don't know if this is the right place to ask but I'm not sure where a better place would be. Thanks
I don't know if this is the right place to ask but I'm not sure where a better place would be. Thanks

3
Comments
Here's the email address