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Is the mix counselling unavailable at the moment?

spikycactusspikycactus Posts: 4 Newbie
in Help Desk
Whenever I've tried filling out the form for the counselling (I've tried maybe every few months for a while now), it just says there are no slots currently available - no matter which criteria I choose. Is this a problem on my side or is it just unavailable right now? Has anyone else had this problem?

I don't know if this is the right place to ask but I'm not sure where a better place would be. Thanks :)

Comments

  • eylaheylah Community Connector Posts: 10,561 An Original Mixlorian
    same with me its happening for me to. <3
    ppl dont always need advice. sometimes all they rly need is a hand to hold. an ear to listen. and a heart to understand them. 🧸
  • RedemptionRedemption Community Connector Posts: 6,749 Master Poster
    edited August 2025
    Hey @spikycactus and @eylah , you can E mail the counselling team here, they should be able to help, I was struggling to get a slot through the form but e mailed then ended up getting one.

    Here's the email address
    counselling@themix.org.uk
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