Home› Help Desk
If you need urgent support, call 999 or go to your nearest A&E. For Crisis Support (open 24/7) text THEMIX to 85258.
Read the community guidelines before posting ✨
Want to share your experience of using our Community?

We're collecting Community Case Studies which could be used on our website, on social media, shared with our volunteers, or shared with third parties who may be interested to hear how online communities help people.

Click here to fill out our anonymous form

Can’t log in to chatwee

RiverRiver Community Connector Posts: 5,025 Part of The Furniture
in Help Desk
I go to log in and then it comes up with internal error
✨ ℐ 𝒶𝓂 𝒷𝓇𝒶𝓋ℯ. ℐ 𝒶𝓂 𝒷𝓇𝓊𝒾𝓈ℯ𝒹. ℐ 𝒶𝓂 𝓌𝒽ℴ 𝒾𝓂 𝓂ℯ𝒶𝓃𝓉 𝓉ℴ 𝒷ℯ ✨

✨ 𝒯ℋℐ𝒮 ℐ𝒮 ℳℰ ✨

Comments

  • KatieKatie Community Manager Posts: 1,571 Extreme Poster
    Hey @River are you able to screenshot the error message please so I can take a look?
  • RiverRiver Community Connector Posts: 5,025 Part of The Furniture
    @Katie aojmguo8xz78.jpeg
    ✨ ℐ 𝒶𝓂 𝒷𝓇𝒶𝓋ℯ. ℐ 𝒶𝓂 𝒷𝓇𝓊𝒾𝓈ℯ𝒹. ℐ 𝒶𝓂 𝓌𝒽ℴ 𝒾𝓂 𝓂ℯ𝒶𝓃𝓉 𝓉ℴ 𝒷ℯ ✨

    ✨ 𝒯ℋℐ𝒮 ℐ𝒮 ℳℰ ✨
  • KatieKatie Community Manager Posts: 1,571 Extreme Poster
    Ah is this what happened last time @River ? I wonder if it's to do with your connection?
  • RiverRiver Community Connector Posts: 5,025 Part of The Furniture
    I’m not sure @Katie as I have full bars
    ✨ ℐ 𝒶𝓂 𝒷𝓇𝒶𝓋ℯ. ℐ 𝒶𝓂 𝒷𝓇𝓊𝒾𝓈ℯ𝒹. ℐ 𝒶𝓂 𝓌𝒽ℴ 𝒾𝓂 𝓂ℯ𝒶𝓃𝓉 𝓉ℴ 𝒷ℯ ✨

    ✨ 𝒯ℋℐ𝒮 ℐ𝒮 ℳℰ ✨
  • KatieKatie Community Manager Posts: 1,571 Extreme Poster
    How odd - Are you on wifi or your data @River ?
  • RiverRiver Community Connector Posts: 5,025 Part of The Furniture
    WiFi :)@Katie
    ✨ ℐ 𝒶𝓂 𝒷𝓇𝒶𝓋ℯ. ℐ 𝒶𝓂 𝒷𝓇𝓊𝒾𝓈ℯ𝒹. ℐ 𝒶𝓂 𝓌𝒽ℴ 𝒾𝓂 𝓂ℯ𝒶𝓃𝓉 𝓉ℴ 𝒷ℯ ✨

    ✨ 𝒯ℋℐ𝒮 ℐ𝒮 ℳℰ ✨
  • KatieKatie Community Manager Posts: 1,571 Extreme Poster
    Is it still coming up now you're in chat @River ?
  • RiverRiver Community Connector Posts: 5,025 Part of The Furniture
    I’ve had it once more since I joined chat and then I got a white screen and had to close the tab and reopen @Katie
    ✨ ℐ 𝒶𝓂 𝒷𝓇𝒶𝓋ℯ. ℐ 𝒶𝓂 𝒷𝓇𝓊𝒾𝓈ℯ𝒹. ℐ 𝒶𝓂 𝓌𝒽ℴ 𝒾𝓂 𝓂ℯ𝒶𝓃𝓉 𝓉ℴ 𝒷ℯ ✨

    ✨ 𝒯ℋℐ𝒮 ℐ𝒮 ℳℰ ✨
Sign In or Register to comment.