Discouraged about sharing my experiences in the Discussion Boards

Creativeboy23

Hello.

About a month ago, I responded to a comment on one of my threads and did not receive a response. I messaged the moderator directly to ask them to a reply to my post and spoke to another moderator about how it made me feel. She told me to refrain from messaging the mod directly to ask them for a response and explaining how the discussion boards work and availability contributing to the lack of response. Her message, particularly her comment felt very personal, making me view myself negatively. I shared how I felt with her but she did not respond which made me feel ignored. Since the situation, I have been feeling discouraged about sharing my experiences in the community.

I have tried to reassure myself that it is okay to feel ignored and discouraged by the moderator's message. I understand that while it felt personal, others have likely had similar experiences, and it is possible the moderator did not intend it that way. She wanted to try to explain the rules about contacting moderators and prepare me for the possibility of future posts not getting responses. I tried to remember that everyone has misunderstood a rule, and that the mistake does not define me. I know I am worthy of love, but the message still felt personal. Even if the intention was good, it could have been delivered more considerately.

Rose113

Hi @Creativeboy23

I’m sorry you feel you had a negative experience however We should also not voice issues like this publicly and to always contact the staff team through the mix account or you can use this form https://bit.ly/TheMixFeedbackForm

I hope you can have a better experience soon and be able to clear this up with the staff team

Creativeboy23

Hello @Rose113.

I am sorry. I will remember that in future but I just wanted to express my feelings. Although what you said was nothing personal, it has just reinforced the feeling of discouragement in sharing my feelings in the discussion boards and diminished past validation of my feelings in the community.

I hope so too. Thank you for the form.