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contacting police
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The sad thing is though is that you shouldn’t have to be careful about what you say here. It’s a mental health forum, you should be able to talk about what’s on your mind in confidence to get support from your peers. You should have a right to decide if you want to report your issues. Not have that decision made for you by someone who knows 0.1% of the actual story.
If you’re being abused or in immediate danger, fair enough..
But if it’s historic and you’re in no danger, why should your right to decide be ripped away by a charity who claims to care about your mental health?
I’m frustrated for ye tbh. I hate the police with a burning passion. They should be last port of call.
And I don’t want to make the mod or whoever made the decision to feel bad. But it’s not how this site should be going and making us uncomfortable even if meant with good intentions they don’t realise how on edge that makes us feel and not helpful at all
i’m not sure if you’re aware or not however since the merger happened the mix changed their confidentiality policy meaning that they now also report things that are a concern however not an emergency if that makes sense? their is a whole thread about the confidentiality policy change on here - i think it’s in the community announcements section🙂
it really is sad that you’ve gotta be extra careful about what you share on here just in case when it shouldn’t be that way!! i totally agree with you on them breaking confidentiality if you or someone else is in danger then 100% makes sense but for something that happened years ago that is not putting you in danger, why…? i wasn’t too bothered about the new confidentiality policy but seeing this thread has really made me think again about what i’m gonna share!!
i would imagine this thread shall be closed as soon as staff / mods are on today as we’re voicing opinions on the mix and how they deal with stuff in a negative way, how dare we haha you’re only allowed to share positive things about the mix on here and take negatives through the right channels (talking to them directly only) it’s so silly
https://community.themix.org.uk/discussion/3605469/️-our-new-confidentiality-policy-explained#latest
I do get that it's upsetting and hard when the police are contacted however issues surrounding this should always be done in PMs to the mix rather than on the community forefront as it can cause conflict and make the community feel unsafe in a way for other members.
There's been some other feedback about how the merger has made people feel and if you ever wanna voice this you can always email, pm, or use the feedback form to @TheMix
It is sad that V, Aoife and Gemma have moved on but it's because they wanted to take a different and new path which everyone wants to do every now and then but we've also got to remember we still have Sian, Ella, Katie, Claire and all the other staff who are working to try and keep everything running smoothly. And we need to appreciate that their job isn't as easy as it may seem! They have a duty of care over what is said on here and on support groups where if something seems worrying or concerning to a point they feel necessary to contact the police then by law they have to
the mix are the best people to ask as we only know as much as youve shared.
i fully agree with chloe here!! as much as it can be upsetting, it’s not a simple decision that is just made by one person, there is a whole process behind the decision to involve other services! it’s not a case of v, aoife and gemma would have never done this, it’s a case of the current staff and mods doing their job and following the current policies and procedures at the mix - they maybe wouldn’t have done this when they did work here due to the policies and procedures around confidentiality being different meaning non emergencies were not something that was reported then however since it changed and non emergencies also do require reporting, they would have also followed this - it’s nothing personal from the staff and mods, it’s a case of policies and procedures being followed🙂
i know that from my experience volunteering with shout, the decision to break confidentiality is a big decision - for example, if it’s a conversation i’m having with a texter i will inform my supervisor who will then communicate with safeguarding and potentially other supervisors too regarding what the decision will be to ensure that it is the right decision - i know with the merger, shout / the mix have super similar policies and procedures now, they aren’t identical from what i know as shout don’t report just as much in terms of non emergencies, however it follows the same processes in terms of assessing whether confidentiality needs to be broke in order to keep people safe, and i can assure you it really is not a simple decision that is made, we work with the texter as much as we can to avoid having to tell someone, breaking confidentiality is super last resort.
i’m sorry if any of this comes across cheeky or anything as that is not my intentions at all, i just struggle to word things sometimes.
hope you’re ok🩷
childline is a different service with their own polices and procedures to follow that are different to the mix🙂
not necessarily, every service is different and have their own policies and procedures - most services don’t report non emergencies, only things that put someone at immediate risk, however, the mix obviously do now also report non emergencies - childline only report things that put you or another person at immediate risk or if they have to by law eg for a court case as their policies and procedures are different. i get what you mean thinking that childline supports children so should have a more strict policy, but the mix also support children too, as well as young people up until 25.
I wanted to acknowledge that this discussion around some new safeguarding policies has been intense and, for some of you, really upsetting. It's understandable to feel confused, worried, frustrated, or even angry about these changes.
It's important to remember that these policies are in place to keep everyone safe. While it's okay to have worries and questions, it's important to express them in a respectful and constructive way.
We understand that these changes might feel overwhelming, and we want to offer support. We're going to close this thread and delete it later this afternoon. Because this thread breaks many community guidelines, we have decided that we'll open a new thread shortly where we can continue this conversation on a fresh slate and address the important questions raised here.
We value your opinions and want to empower you to use your voice where possible.
Speak to you shortly over on the new thread.