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been banned from support chat?

Former MemberFormer Member Posts: 2 Newbie
edited July 2022 in Help Desk
hi, i don't really use the boards that much but in Saturday (i believe potentially Sunday) when i tried to access the support chat at 8pm but i was banned? i didn't rlly know where to put this or what but i go under the name Lilly and i believe you've mistaken me for someone else who has been banned ??
thanks i hope this can be resolved or if i am banned under what reasoning...?
Post edited by JustV on

Comments

  • independent_independent_ Community Connector Posts: 9,855 Supreme Poster
    I would say drop @TheMix a PM but not sure you have enough posts to do that yet. Hopefully they see this soon for you.
    “Sometimes the people around you won’t understand your journey. They don’t need to, it’s not for them.”
  • TheMixTheMix Posts: 3,247 Boards Guru
    Welcome to the community @Titania1595. Feel free to send us a PM and we can work out what's happening. :)

    Speak soon
    - Aife
  • Former MemberFormer Member Posts: 2 Newbie
    independent_ wrote: »
    I would say drop @TheMix a PM but not sure you have enough posts to do that yet. Hopefully they see this soon for you.

    hey thanks, how do i PM? then... sorry to be a pain i am so bad at tech!
  • independent_independent_ Community Connector Posts: 9,855 Supreme Poster
    Titania1595 wrote: »
    independent_ wrote: »
    I would say drop @TheMix a PM but not sure you have enough posts to do that yet. Hopefully they see this soon for you.

    hey thanks, how do i PM? then... sorry to be a pain i am so bad at tech!

    There should be a message button on the profile but as I said before, I think you need a certain number of posts (around 20) in order to do that. They may need to PM you first @Titania1595
    “Sometimes the people around you won’t understand your journey. They don’t need to, it’s not for them.”
  • JustVJustV Posts: 5,637 Part of The Furniture
    We'll drop you a message @Titania1595 :)
    All behaviour is a need trying to be met.
    The truth resists simplicity.
    I no longer work at The Mix! If you need anything, message or tag @TheMix
  • SienaSiena Posts: 15,759 Skive's The Limit
    I think you need 5 posts to message someone. Dunno if that applies to the mix though
    ~Probably dead now
  • lovemimoonlovemimoon Posts: 2,318 Boards Champion
    Heeya @Titania1595

    Found the Rank And Reward System. Hopefully, this helps?
This discussion has been closed.