If you need urgent support, call 999 or go to your nearest A&E. To contact our Crisis Messenger (open 24/7) text THEMIX to 85258.
Read the community guidelines before posting ✨
The Mix services over Christmas & New Year
TheMix
Posts: 3,119 Boards Guru
Hey everyone,
Here’s a quick overview of what The Mix’s services will look like over the next few weeks:
The Boards
There will be mods and staff from The Mix checking in on the boards every single day of the winter break so it's business as usual as far as we're concerned. You may even notice some new faces in the form of extra staff mods popping in to help out!
Chat
We’re really happy to say that for the first time, we’ll be running chat pretty much as normal this year. In fact, the only day that will be different is Christmas day (the 25th of Dec), where there’ll only be a general chat (instead of general chat and support chat). Apart from that, your support chats, general chats, support circles, women only chats, men only chats and under 16 chats will be running as normal :yes:
The Helpline
The Helpline will also be running as normal (11am-11pm every day) apart from between the 24th December and 1st January. During that period, the phone line and 1-2-1 chat will be open from 5pm to 11pm.
Phone Counselling / Web Counselling
If you’re having counselling with us, your counsellor will let you know what to expect over the next few weeks. If you’re not having counselling but are interested (or on the waiting list), the service will resume as normal from January
Any questions, feel free to ask below
Aife, Mike & James
Here’s a quick overview of what The Mix’s services will look like over the next few weeks:
The Boards
There will be mods and staff from The Mix checking in on the boards every single day of the winter break so it's business as usual as far as we're concerned. You may even notice some new faces in the form of extra staff mods popping in to help out!
Chat
We’re really happy to say that for the first time, we’ll be running chat pretty much as normal this year. In fact, the only day that will be different is Christmas day (the 25th of Dec), where there’ll only be a general chat (instead of general chat and support chat). Apart from that, your support chats, general chats, support circles, women only chats, men only chats and under 16 chats will be running as normal :yes:
The Helpline
The Helpline will also be running as normal (11am-11pm every day) apart from between the 24th December and 1st January. During that period, the phone line and 1-2-1 chat will be open from 5pm to 11pm.
Phone Counselling / Web Counselling
If you’re having counselling with us, your counsellor will let you know what to expect over the next few weeks. If you’re not having counselling but are interested (or on the waiting list), the service will resume as normal from January
Any questions, feel free to ask below
Aife, Mike & James
0
Comments
This is pretty cool. means that some of you newbies to chat can meet some of the "original" staff. Seeing that James name is one there he will probably be showing his face for the first time in months.
Its lovely that for the first time chat will of happened every day of the year apart from them 3 chat breaks every 3 to 4 months.
Hope your all well,
See you round.
Abi
Your board is incredibly good!
Love,
Belle