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Weird issue

Past UserPast User Posts: 976 Part of The Mix Family
edited January 2023 in Help Desk
The user and all related content has been deleted.
Post edited by JustV on

Comments

  • *BananaMonkey**BananaMonkey* Posts: 5,462 Part of The Furniture
    Does the same to me, not too sure why. 


    " And everywhere I am, there you'll be, your love made me make it through, oh I owe so much to you "
    " So I say thank you for the music, the songs I'm singing, thanks for all the joy they're bringing, who can live without it, I ask in all honestly what would life be? Without a song or a dance, what are we? So I say thank you for the music, for giving it to me "
    '' It's a beautiful day and I can't stop myself from smiling "
  • TheMixTheMix Posts: 3,040 Boards Guru
    Hey @Meggles & @*BananaMonkey* that's strange! Can you send a screenshot of what the boards look like when it says it's logged you out?


    We're @Aife, @Ella, @Emma_, @Gemma, and @JustV - the staff team here at The Mix.

    Our DMs are monitored Monday - Friday (10am - 6pm) with limited cover on weekends. We have a great team of moderators looking after the community outside of those hours to check in on any reported posts.

    We're not able to provide support on this account. If you need support urgently for any reason, please call 999, go to your nearest A&E or contact Crisis Messenger by texting THEMIX to 85258.
  • *BananaMonkey**BananaMonkey* Posts: 5,462 Part of The Furniture
    I can do yeah when it next logs me out, it usually only happens on my phone.Not laptop 
    " And everywhere I am, there you'll be, your love made me make it through, oh I owe so much to you "
    " So I say thank you for the music, the songs I'm singing, thanks for all the joy they're bringing, who can live without it, I ask in all honestly what would life be? Without a song or a dance, what are we? So I say thank you for the music, for giving it to me "
    '' It's a beautiful day and I can't stop myself from smiling "
  • Past UserPast User Posts: 976 Part of The Mix Family
    The user and all related content has been deleted.
  • *BananaMonkey**BananaMonkey* Posts: 5,462 Part of The Furniture
    Just looks normal. But logs me out all the time. 


    " And everywhere I am, there you'll be, your love made me make it through, oh I owe so much to you "
    " So I say thank you for the music, the songs I'm singing, thanks for all the joy they're bringing, who can live without it, I ask in all honestly what would life be? Without a song or a dance, what are we? So I say thank you for the music, for giving it to me "
    '' It's a beautiful day and I can't stop myself from smiling "
  • TheMixTheMix Posts: 3,040 Boards Guru
    It might be that the website is displaying the 'Your Voices' login area of the website instead of the boards. I'll flag this with the tech team. Thank you both! :) 

    - Aife
    We're @Aife, @Ella, @Emma_, @Gemma, and @JustV - the staff team here at The Mix.

    Our DMs are monitored Monday - Friday (10am - 6pm) with limited cover on weekends. We have a great team of moderators looking after the community outside of those hours to check in on any reported posts.

    We're not able to provide support on this account. If you need support urgently for any reason, please call 999, go to your nearest A&E or contact Crisis Messenger by texting THEMIX to 85258.
  • Past UserPast User Posts: 976 Part of The Mix Family
    The user and all related content has been deleted.
  • TheMixTheMix Posts: 3,040 Boards Guru
    Thanks for the screenshots, this is really helpful! I'll pass these onto our tech team to investigate :) 

    - Aife
    We're @Aife, @Ella, @Emma_, @Gemma, and @JustV - the staff team here at The Mix.

    Our DMs are monitored Monday - Friday (10am - 6pm) with limited cover on weekends. We have a great team of moderators looking after the community outside of those hours to check in on any reported posts.

    We're not able to provide support on this account. If you need support urgently for any reason, please call 999, go to your nearest A&E or contact Crisis Messenger by texting THEMIX to 85258.
  • Past UserPast User Posts: 976 Part of The Mix Family
    The user and all related content has been deleted.
  • TheMixTheMix Posts: 3,040 Boards Guru
    Just dropping in to say we're looking into this - we haven't forgotten. :) Will post here with an update as soon as we have one (apologies for the delay!). 

    Mike & the team
    We're @Aife, @Ella, @Emma_, @Gemma, and @JustV - the staff team here at The Mix.

    Our DMs are monitored Monday - Friday (10am - 6pm) with limited cover on weekends. We have a great team of moderators looking after the community outside of those hours to check in on any reported posts.

    We're not able to provide support on this account. If you need support urgently for any reason, please call 999, go to your nearest A&E or contact Crisis Messenger by texting THEMIX to 85258.
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