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trouble getting on the boards

Past UserPast User Posts: 976 Part of The Mix Family
edited January 2023 in Help Desk
The user and all related content has been deleted.
Post edited by JustV on

Comments

  • TheMixTheMix Posts: 3,040 Boards Guru
    Hey @Meggles

    Thanks for letting us know, we will flag this with our tech team and see if we can work out what's going on :) 

    Aife

    We're @Aife, @Ella, @Emma_, @Gemma, and @JustV - the staff team here at The Mix.

    Our DMs are monitored Monday - Friday (10am - 6pm) with limited cover on weekends. We have a great team of moderators looking after the community outside of those hours to check in on any reported posts.

    We're not able to provide support on this account. If you need support urgently for any reason, please call 999, go to your nearest A&E or contact Crisis Messenger by texting THEMIX to 85258.
  • Past UserPast User Posts: 976 Part of The Mix Family
    The user and all related content has been deleted.
  • TheMixTheMix Posts: 3,040 Boards Guru
    Hey @Meggles do you know what page of the boards this seems to be happening on? Our tech team are looking into it :) 

    - Aife
    We're @Aife, @Ella, @Emma_, @Gemma, and @JustV - the staff team here at The Mix.

    Our DMs are monitored Monday - Friday (10am - 6pm) with limited cover on weekends. We have a great team of moderators looking after the community outside of those hours to check in on any reported posts.

    We're not able to provide support on this account. If you need support urgently for any reason, please call 999, go to your nearest A&E or contact Crisis Messenger by texting THEMIX to 85258.
  • Past UserPast User Posts: 976 Part of The Mix Family
    The user and all related content has been deleted.
  • Ed_Ed_ Moderator Posts: 1,551 Extreme Poster
    Hey Meggles,

    When we moved to Vanilla, we changed the web address to community.themix.org.uk, however we did set up some re-directs to make sure that anyone going to the old address didn't get lost :) It looks like these re-directs have stopped working properly and is putting you in a loop, so we will make sure our tech team have a look at this!

    So Tl:dr, if you go direct to community.themix.org.uk, you shouldn't have any problems :)
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  • Past UserPast User Posts: 976 Part of The Mix Family
    The user and all related content has been deleted.
  • Past UserPast User Posts: 976 Part of The Mix Family
    The user and all related content has been deleted.
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