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"Over 18"

Indrid ColdIndrid Cold Posts: 16,688 Skive's The Limit
edited January 2023 in Help Desk
You are probably aware of this already, but the orange network (for mobiles) won't allow access to thesite unless you've proven you're over 18.
Post edited by JustV on

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    Former MemberFormer Member Posts: 1,876,323 The Mix Honorary Guru
    I always assumed that was because you could turn off the adult restrictions using it.
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    Former MemberFormer Member Posts: 1,876,323 The Mix Honorary Guru
    You can turn them off, but only if you can prove you're over 18, I had to go into the shop and show them ID before they took mine off. So it'll be hard for peeps under 18 who want to use TheSite on their phone unless they had a parent take off the restrictions.

    Perhaps we should bombard Orange with messages asking them to take TheSite off their list of restricted websites :p
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    Former MemberFormer Member Posts: 1,876,323 The Mix Honorary Guru
    I completely failed at reading that. I thought you meant that Orange won't allow a user access to their online control your account page unless you're over 18.
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    **helen****helen** Deactivated Posts: 9,235 Supreme Poster
    We had the same problem with O2 last year and I've just been told they sorted it out quite quickly - so we'll approach Orange in the same way and hopefully they'll sort it.

    Thanks loads for flagging! :thumb:

    If they don't sort it, then let the bombardment begin :)
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    Former MemberFormer Member Posts: 1,876,323 The Mix Honorary Guru
    I seem to remember thesite having the same issue with vodafone too (many years ago).
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    Former MemberFormer Member Posts: 1,876,323 The Mix Honorary Guru
    Oh they are on twitter @Orangeuk if anyone wants to send them a tweet ;)

    Though don't get angry or shouty
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    **helen****helen** Deactivated Posts: 9,235 Supreme Poster
    We've had word from Orange via Twitter that it should be sorted soon. :)
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    Former MemberFormer Member Posts: 1,876,323 The Mix Honorary Guru
    Aye I saw :)

    https://twitter.com/Orangeuk/status/250627022043373569
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    plugitinplugitin Posts: 2,197 Boards Champion
    Voda is still problematic these days too!
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