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Bank harrassment
Former Member
Posts: 1,876,323 The Mix Honorary Guru
I keep getting phone calls on my house phone from Barclays bank. When they call they ask for someone with a very similar name to mine, I thought at firs they were ringing for me, the names are that similar (and I have an unusual name).
I do not have now, nor have I ever had any account with barclays
They are phoning me approximately every two hours And have been doing so since before christmas
They won't say what they want as it's not me they want. They say they can't stop phoning me because they say they need to get in contact with the person they're after
All I want is for my phone to only ring for me.
I have tried calling numbers I have found for barclays online, to explain the situation but, I keep getting told I am being put on hold when what they actually do is hang up on me.
Advise anyone, apart from unpluggin my phone of course.
I do not have now, nor have I ever had any account with barclays
They are phoning me approximately every two hours And have been doing so since before christmas
They won't say what they want as it's not me they want. They say they can't stop phoning me because they say they need to get in contact with the person they're after
All I want is for my phone to only ring for me.
I have tried calling numbers I have found for barclays online, to explain the situation but, I keep getting told I am being put on hold when what they actually do is hang up on me.
Advise anyone, apart from unpluggin my phone of course.
0
Comments
You could call BT and ask them to block the calls. http://bt.custhelp.com/cgi-bin/bt.cfg/php/enduser/cci/bt_adp.php?p_faqid=9084&p_sid=LImFAaGi&p_lva=&cat_lvl1=345&cat_lvl2=351&cat_lvl3=363&p_cv=3.363&p_cats=345,351,363
Is it just the number, or the address? I'd be worried about people having committed fraud with your details
I'd check this out, although you may struggle as they won't be able to give you details if it's not your account. You can request a copy of your credit report, though, any activity would show on there.
What I'd do about the calls is keep ringing any Barclays number you find (or even go into a branch) and ask to speak to a manager (senior as you can). Ask to take their name and extension number, too, if you're on the phone. They won't be able to give you any details about the account because of data protection, but what they ARE able to do is to stop making calls about that account to an incorrect number.
Or you could have the number barred. That'd work!
cheers