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cards getting rejected but i don't know why?
BillieTheBot
Posts: 8,721 Bot
tried to pay off my electricity bill for my old flat last week with my natwest card.
the payment didn't come out of my account so i gave them a ring.
my card was rejected. they couldn't tell me why. i have no idea either because theres lots of money in this account!
sooooo i paid with halifax card. the money off this card still hasn't come out and surely it would appear on my account by now? its been a few days and it should have AT LEAST come out of my available balance. again theres money in this account so i don't know why they have rejected it which they clearly have.
could it be that my bank address is different to the one on the electricity bill? if this is the case, im NEVER going to be able to pay it off.
they won't even tell me why its being rejected because of the "data protection act" :rolleyes:
the payment didn't come out of my account so i gave them a ring.
my card was rejected. they couldn't tell me why. i have no idea either because theres lots of money in this account!
sooooo i paid with halifax card. the money off this card still hasn't come out and surely it would appear on my account by now? its been a few days and it should have AT LEAST come out of my available balance. again theres money in this account so i don't know why they have rejected it which they clearly have.
could it be that my bank address is different to the one on the electricity bill? if this is the case, im NEVER going to be able to pay it off.
they won't even tell me why its being rejected because of the "data protection act" :rolleyes:
Beep boop. I'm a bot.
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Comments
NOT all the time its the bank/cards fault, our PoS machines reject everything that goes through or even just a random card for no reason and the machines need to be reset. other than that, im not to sure, best to call the bank, have you used them else where n they work?
i did a instant bank transfer before so they should have the money now but it will probably take a few days before they apply it to the account.
annoying
Then they're idiots. Data protection means that they can only give information about the account to the account holder. So if it's your card and your bill, they should be able to tell you all about it.