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ebay (help)
Former Member
Posts: 1,876,323 The Mix Honorary Guru
Recently I sold some tops on ebay and thought it went quite well however I've received this message from one of the buyers that I posted to.
I went to the post office and got it weighed so unless the post office have messed up it isn't really my fault. Am I liable and should I respond? I'm new to ebay if you haven't guessed.
Hi, I received the item today, but it was underpaid by £1.60. And when an item is underpaid, royal mail charge £1.00 for handling fee. So all together I paid £2.60 when I went to get my item. As when I purchased the item, I have already paid for the postage and the item. £2.60 is the extra cost. I would like the £2.60 to be reinbursed please.
Thank you.
I can provide evidence of the payment to the post office and picture of the envolope(notice) if necessary (please just attach your email address)
I went to the post office and got it weighed so unless the post office have messed up it isn't really my fault. Am I liable and should I respond? I'm new to ebay if you haven't guessed.
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Comments
P&P = Postage & Packing
Maybe it cost you a quid to drive to the post office be creative!
edit: didnt read the post properly. I'd still tell her to .. though
Noog I'm tempted to as well really..the buyer and the post office actually.
Should have given her a slap