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Lol o2...
Former Member
Posts: 1,876,323 The Mix Honorary Guru
This lady on the phone at retentions. Asked for my pac code, so she started throwing offers at me, 600 minutes 1000 texts unlimited data free phone £25 a month, I said no I was getting a better deal 
and could I have my PAC code, and she then said 'So just to confirm, you want less for more money?' and I said no, the deal was better, so she went off on one, saying how integrated GPS is rubbish and you have to pay a subscription, I said no, buy TomTom & Maps around £70 one off payment, then the GPS satellite is free, she said it would incur data charges, I said I was getting a better data deal i.e. could use it as a modem (she said I could download up to 200mb a month which is 'impossible' to use).
In the end I just conceded that yes, I wanted to pay more for less and she said she'd send my PAC code over. Didn't say have a nice day either. I dunno, quite aggressive really - in reality I've already got a new contract because at the time I needed it urgently for the data and they were throwing a new phone in for £30 (retails at £500 at the time - TyTN ii) whilst she was offering me either an o2 xda orbit or o2 xda trion, neither of which support push email etc. (not that I really needed it, trying to think of exclusive features on my phone)
Gragh. Lol
If I had more time I would have sorted a good contract out well in advance, but the amount I use my phone (a lot), and considering you can spend £10 on a random meal or something, £37.50 a month isn't going to kill me (although I'm not rich by no means). There's more 'equity' there though since my phone is soo expensive, it's actually more valuable and more capable than the iPhone, although lacks the nice UI.
Whatever, it doesn't matter. I wanted to cancel and she was pretty aggressive and I had to admit yes, I am stupid, before she'd let me have my PAC code. A straightforward 'Could I have my PAC code please' didn't work. Like a very nosy person sticking their nose in. :mad:
Next time, I'm getting my lawyer to ring up. 'Why is it that you want to leave o2?' 'My client doesn't need to answer that question'
And when I said that the XDA Trion (O2's latest smartphone) is an 18 month old design, and that all the other providers have brought out the next gen handset of that line, she said it didn't matter and they do the same thing?? I wonder if she'd been saying the same if I was a new customer who wasn't sure which handset was the best.
I'm actually quite annoyed actually.
and could I have my PAC code, and she then said 'So just to confirm, you want less for more money?' and I said no, the deal was better, so she went off on one, saying how integrated GPS is rubbish and you have to pay a subscription, I said no, buy TomTom & Maps around £70 one off payment, then the GPS satellite is free, she said it would incur data charges, I said I was getting a better data deal i.e. could use it as a modem (she said I could download up to 200mb a month which is 'impossible' to use).In the end I just conceded that yes, I wanted to pay more for less and she said she'd send my PAC code over. Didn't say have a nice day either. I dunno, quite aggressive really - in reality I've already got a new contract because at the time I needed it urgently for the data and they were throwing a new phone in for £30 (retails at £500 at the time - TyTN ii) whilst she was offering me either an o2 xda orbit or o2 xda trion, neither of which support push email etc. (not that I really needed it, trying to think of exclusive features on my phone)
Gragh. Lol
If I had more time I would have sorted a good contract out well in advance, but the amount I use my phone (a lot), and considering you can spend £10 on a random meal or something, £37.50 a month isn't going to kill me (although I'm not rich by no means). There's more 'equity' there though since my phone is soo expensive, it's actually more valuable and more capable than the iPhone, although lacks the nice UI.
Whatever, it doesn't matter. I wanted to cancel and she was pretty aggressive and I had to admit yes, I am stupid, before she'd let me have my PAC code. A straightforward 'Could I have my PAC code please' didn't work. Like a very nosy person sticking their nose in. :mad:
Next time, I'm getting my lawyer to ring up
. 'Why is it that you want to leave o2?' 'My client doesn't need to answer that question'And when I said that the XDA Trion (O2's latest smartphone) is an 18 month old design, and that all the other providers have brought out the next gen handset of that line, she said it didn't matter and they do the same thing?? I wonder if she'd been saying the same if I was a new customer who wasn't sure which handset was the best.
I'm actually quite annoyed actually.
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Best that works for me when I get cornered by the fuckers outside carphone warehouse is that my boyfriend works for tmobile so I get half price line rental. Its true as well. They can't compete so the fuck off straight away
:banghead:
I got a massively good deal, the contract is expensive (£42 in total!) and lasts for 18 months, but I get unlimited data and use as a mobile modem, all the minutes / texts I could need and, the most powerful handset on the market (beats the iPhone). O2 were offering for £32, a phone less than half the value with no GPS, that I couldn't even use as a modem (which was the main reason I had to buy so urgently).
It doesn't matter anyway
But atm I've got google maps which does a good enough job as a freebie!!
Just got my bill thorugh - £35!
(on a supposeduly cheaper tariff!)
* Calls
* 3.71
* Messages
* 0.00
* Mobile internet browsing and downloads
* 9.14
It cost me £8 for 3mb of data. That's one mp3.
And she's saying o2 are cheaper, when I get 1gb 'fair usage policy' now, but since I pay an extra £5 on top that doesn't actually apply and I could download torrents with my phone if I wanted to!