If you need urgent support, call 999 or go to your nearest A&E. To contact our Crisis Messenger (open 24/7) text THEMIX to 85258.
Options
unfair late fee?
Former Member
Posts: 1,876,323 The Mix Honorary Guru
I've just been charged 12 pounds by my Alliance+Leicester/MBNA Credit card for paying my bill 2 days after the due date.
I've been paying that bill for years by standing order, but they decided to move the due date 8 days forwards. They apparently wrote to tell all customers about this in July, but I do not recall receiving a letter - but I may have simply thrown it away assuming it was Junk.
1) how can I make the thieving bastards give my money back.
2) more importantly, how can I get them to move the payment back so I can afford to pay it on time.
I've been paying that bill for years by standing order, but they decided to move the due date 8 days forwards. They apparently wrote to tell all customers about this in July, but I do not recall receiving a letter - but I may have simply thrown it away assuming it was Junk.
1) how can I make the thieving bastards give my money back.
2) more importantly, how can I get them to move the payment back so I can afford to pay it on time.
0
Comments